Process Trainer
Job Description
We are looking for a Process Trainer in the T&D team to support learning and capability development across Business Operations teams within FULL.
In this role, you will be responsible for designing, developing, and delivering process and technical training programs, supporting new hires, partnering closely with subject matter experts and operational stakeholders to ensure training remains accurate, relevant, and effective.
The goal of this role is to strengthen process knowledge, improve skills, and enhance overall team performance through impactful training and continuous learning initiatives.
Key Responsibilities -
Design, develop, and deliver process and technical training programs for Business Operations teams through instructor-led sessions, guided learning, and self-paced resources.
Assess learning needs, identify capability gaps, and monitor training effectiveness.
Support employee learning journeys end-to-end, including New Hire Training (NHT), post-training reinforcement, refresher programs, and ongoing skill development initiatives.
Partner with subject matter experts and operational stakeholders.
Stay current on process updates, tools, and operational changes, translating new developments into practical learning interventions and enablement initiatives.
Contribute to broader Training & Development initiatives, collaborating with trainers and cross-functional teams to strengthen company-wide capability building.