Job Description
Job Details:
Job Reference: HCC623978
Salary Range: £27,780 - £30,564 per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37
Contract Type: Permanent
Closing Date: 1 June 2026
Interview Date: 9 June 2026
The Role:
Early applications are encouraged as we may close the advert ahead of the stated closing date.
Joining our Practice Excellence team as a Business Support Officer in this varied and rewarding role, you’ll help deliver a comprehensive, efficient administrative support service that underpins high quality social work practice and continuous improvement.
You’ll play a key role in supporting teams to work effectively, coordinating activity, improving processes and ensuring that accurate information is available to support decision-making.
What you’ll do:
Provide essential business and coordination support to ensure the smooth and effective delivery of service activities including:
- Coordinating and maintaining processes, ensuring actions, actions, risks and mitigations are tracked and completed.
- Managing a shared inbox, responding to routine enquiries, coordinating requests for support and escalating more complex matters where appropriate.
- Supporting meetings and events, arranging schedules, preparing materials, attending meetings where needed, and tracking follow-up actions.
- Maintaining and improving digital systems, records, and documentation to ensure information is accurate and accessible.
- Contributing to service improvement work by coordinating activity, facilitating discussions and helping to ensure consistent ways of working.
- Working with internal teams and external partners to support clear communication and collaboration.
- Supporting the coordination of work across the team, including allocating tasks to colleagues where required.
What we’re looking for:
Organised, adaptable and confident working in a fast-paced environment, you’ll have:
- GCSEs (or equivalent) in English and Maths as a minimum.
- Previous administrative or business support experience, ideally within a service delivery environment, and the ability to work with sensitive information in a professional and discreet manner.
- Strong organisational skills, with the ability to manage multiple priorities and deadlines effectively.
- Good communication skills, both written and verbal, with the ability to respond to a range of enquiries. Confidence building relationships with colleagues, teams and stakeholders.
- Experience using a variety of IT systems and software for data handling, reporting and communication.
- Attention to detail and the ability to produce accurate information and reports.
Take a look at our Candidate Pack for more information about the Business Support Officer role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.
Why join us?
- Be part of a supportive team that is focused on improving practice and outcomes across Adults’ Health and Care.
- Play a meaningful role in shaping service delivery and supporting continuous improvement.
- Develop your skills in coordination, systems, and service improvement.
- Work in a varied and rewarding role where no two days are the same.
- Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Applicants can expect to hear from us within two weeks of the advertised closing date.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Other roles you may have experience of may include: Senior Administrator, Senior Administrative Officer, Office Administrator, System Support Assistant, System Support Officer, Business Support Assistant, Business Development, Analyst, Business Analyst, Account Support, Account Manager.
Values Based Recruitment:
We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.
Additional Information:
Business Support Officer Candidate Pack
Vetting Requirements:
This post is subject to a Criminal Records Check.
Contact Details for an Informal Discussion:
For general enquiries, please contact [email protected]
For an informal chat about the role, please contact Matt Herbert, Quality Assurance Manager on [email protected]
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.