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Job Description
- Drive and define UX operational processes for the Sports vertical to improve team efficiency and craft quality, ensuring clear prioritization, smooth transitions between project phases, and coordinating necessary resources.
- Plan, organize, and oversee UX programs from initiation through to completion, ensuring all initiatives align with broader organizational goals.
- Provide clear communication to executive leadership and stakeholders regarding operational status, risks, and priorities.
- Serve as a central collaborator, connecting UX with engineering and product management partners to build strong relationships, manage expectations and make sure interdependencies are understood and planned for.
- Identify and address blockers, whether they relate to design workflows or operational inefficiencies, to maintain momentum in an ambiguous environment and advocate user-centered approaches across all disciplines, continuously seeking ways to elevate the craft and impact of the UX team within the Sports ecosystem.