Americas Retail Fulfillment Operations Business Analyst Manager

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! Premier operational excellence is a cornerstone of Apple's ability to consistently surprise and delight our customers. The Americas Retail Fulfillment Operations team at Apple is seeking a Business Analyst Manager who combines deep business acumen with technical fluency. In this role you will lead a team of analysts while also having an opportunity to be hands-on with analytics yourself. You’ll serve as a critical bridge between RFO business operations and cross functional technical teams - translating complex business needs into requirements that engineering and technology partners can act on. This role balances driving today's operational excellence with shaping tomorrow's capabilities, including contributing to the long-term vision for technologies like AI/ML, generative AI, forecasting, and supply chain health visibility. You'll also ensure alignment across the Americas while coordinating with EMEIA, APAC, and Worldwide teams to share ideas, leverage existing solutions, and avoid duplicated effort.