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Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Mastercard is looking for a talented Software Engineering Director. In this role, you will lead the design and delivery of innovative products and platforms, working across cross-functional teams to deliver solutions at scale to global markets.
Our team is focused on establishing and scaling a consistent, data-driven approach to product governance and delivery across the organisation. We define and enable the operating model for Product Councils, ensuring decisions are structured, traceable, and aligned to business outcomes. At Mastercard you will help define the future of commerce globally.
This team will have a diverse focus both in terms of geography and variety of technology challenges driving hard to bring innovative payment solutions to market.
Role
Lead the design and delivery of Product Excellence tooling to support operating models across the Studio Product Delivery lifecycle.
Define requirements and drive implementation of scalable internal platforms using low-code and enterprise tooling capabilites.
Own and shape architecture decisions for future-state solutions, balancing immediate delivery with long-term scalability and integration across systems
Drive end-to-end delivery of software and platform initiatives, including intake management, tracking and sizing technical work , reporting, and execution
Represent Product Excellence in cross-functional forums and influence adoption of standardised processes and tooling.
Champion innovation through the introduction of new technologies, patterns, and ways of working that improve transparency, decision quality, and operational efficiency
Responsibilities
Provide strategic and technical leadership across Product Excellence platforms, acting as the authority on architecture decisions and system design direction
Define and evolve the target architecture for Product Council tooling, including integration with SharePoint, Power Platform, Dataverse, and downstream reporting systems
Lead and coordinate delivery across engineering, product, and operations teams to ensure alignment to business goals and successful execution
Establish and enforce standards for data integrity, governance, and system design across Decision Tracker and related tooling
Drive the transition from manual → automated → mandatory operating models, ensuring solutions scale and support future system integration
Identify and develop high-performing talent, providing coaching, direction, and technical leadership across teams and contributors
Create an environment that promotes innovation, experimentation, and continuous improvement, challenging existing approaches where needed
Ensure clear ownership, accountability, and alignment across stakeholders involved in Product Council operations and tooling
Experiences
Extensive experience in program leadership, platform delivery, and technical solution design within complex enterprise environments
Demonstrated ability to define and implement scalable architectures, particularly across Power Platform, SharePoint, and integrated enterprise systems
Strong track record of translating business and governance requirements into practical, working technical solutions
Recognised as a thought leader in bridging strategy, technology, and delivery — enabling organisations to move from fragmented tools to cohesive platforms
Experience driving cross-functional initiatives that require coordination across product, engineering, and operational teams
Deep understanding of governance, workflow processes, and data-driven operating models within a large-scale enterprise environment
All About You
The ideal candidate for this position should have:
Loves creating innovative products and technology solutions in a collaborative fun environment
Thrives in ambiguous and evolving scenarios.
Advanced knowledge and understanding of modern software engineering concepts and methodologies is required.
Strong leadership and people management skills.
Strong analytical and problem-solving skills.
Ability to quickly learn and implement new technologies, frameworks, and tools.
Experience in product development and partnering with business teams to build the best solutions for our customers.
Ability to support multiple concurrent activities and to interface with external / internal resources, working as a member of a geographically distributed project team.
Strong communication skills -- both verbal and written.
Strong relationship, collaboration skills and organizational skills
Be skilled at explaining technical problems succinctly and clearly.
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Software EngineeringWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Mastercard is looking for a talented Software Engineering Director. In this role, you will lead the design and delivery of innovative products and platforms, working across cross-functional teams to deliver solutions at scale to global markets.
Our team is focused on establishing and scaling a consistent, data-driven approach to product governance and delivery across the organisation. We define and enable the operating model for Product Councils, ensuring decisions are structured, traceable, and aligned to business outcomes. At Mastercard you will help define the future of commerce globally.
This team will have a diverse focus both in terms of geography and variety of technology challenges driving hard to bring innovative payment solutions to market.
Role
Lead the design and delivery of Product Excellence tooling to support operating models across the Studio Product Delivery lifecycle.
Define requirements and drive implementation of scalable internal platforms using low-code and enterprise tooling capabilites.
Own and shape architecture decisions for future-state solutions, balancing immediate delivery with long-term scalability and integration across systems
Drive end-to-end delivery of software and platform initiatives, including intake management, tracking and sizing technical work , reporting, and execution
Represent Product Excellence in cross-functional forums and influence adoption of standardised processes and tooling.
Champion innovation through the introduction of new technologies, patterns, and ways of working that improve transparency, decision quality, and operational efficiency
Responsibilities
Provide strategic and technical leadership across Product Excellence platforms, acting as the authority on architecture decisions and system design direction
Define and evolve the target architecture for Product Council tooling, including integration with SharePoint, Power Platform, Dataverse, and downstream reporting systems
Lead and coordinate delivery across engineering, product, and operations teams to ensure alignment to business goals and successful execution
Establish and enforce standards for data integrity, governance, and system design across Decision Tracker and related tooling
Drive the transition from manual → automated → mandatory operating models, ensuring solutions scale and support future system integration
Identify and develop high-performing talent, providing coaching, direction, and technical leadership across teams and contributors
Create an environment that promotes innovation, experimentation, and continuous improvement, challenging existing approaches where needed
Ensure clear ownership, accountability, and alignment across stakeholders involved in Product Council operations and tooling
Experiences
Extensive experience in program leadership, platform delivery, and technical solution design within complex enterprise environments
Demonstrated ability to define and implement scalable architectures, particularly across Power Platform, SharePoint, and integrated enterprise systems
Strong track record of translating business and governance requirements into practical, working technical solutions
Recognised as a thought leader in bridging strategy, technology, and delivery — enabling organisations to move from fragmented tools to cohesive platforms
Experience driving cross-functional initiatives that require coordination across product, engineering, and operational teams
Deep understanding of governance, workflow processes, and data-driven operating models within a large-scale enterprise environment
All About You
The ideal candidate for this position should have:
Loves creating innovative products and technology solutions in a collaborative fun environment
Thrives in ambiguous and evolving scenarios.
Advanced knowledge and understanding of modern software engineering concepts and methodologies is required.
Strong leadership and people management skills.
Strong analytical and problem-solving skills.
Ability to quickly learn and implement new technologies, frameworks, and tools.
Experience in product development and partnering with business teams to build the best solutions for our customers.
Ability to support multiple concurrent activities and to interface with external / internal resources, working as a member of a geographically distributed project team.
Strong communication skills -- both verbal and written.
Strong relationship, collaboration skills and organizational skills
Be skilled at explaining technical problems succinctly and clearly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.