Customer Account Specialist 1

Address: 600 State Road 32 West, Crawfordsville, IN 47933 Schedule : Monday-Friday (In office. Hybrid option after training) Hours: 7:00 am-3:00 pm or 8:00 am- 4:00 pm What You'll Do: Monitor production timelines and coordinate updates to customers. Assemble billing documentation and maintain accurate job logs. Track due dates and schedule adherence for files and customer components. Communicate with internal teams and external customers professionally and effectively. Collaborate with peers and leadership to ensure high-quality outcomes. May perform additional duties, as assigned What you Bring: Associate degree or equivalent experience preferred. 0–2 years of customer service, administrative, or production coordination experience. Basic knowledge of business software and communication tools. Strong organizational skills and attention to detail. Ability to learn and apply procedures in a fast-paced environment. Positive attitude, professionalism, and teamwork orientation.