Business Developer (CER)

• 1. Position

Business developer

• 1. Office / Department

Certification – UAE

• 1. Reporting to

Sales Manager

• 1. Key Working Relationship

• Clients
• Auditors/Product Specialists
• Sales Manager
• BD & Sales Executives

• Minimum Required Qualifications

• 1. Specialty

Sales and business development

• 1. Education

Bachelor’s degree in business administration or engineering

• 1. Training

Sales and ISO related trainings desired but not mandatory

• 1. Technical knowledge

Awareness of ISO standards and management systems

• 1. Experience

Minimum 3 years’ experience in TIC industry

• Responsibilities / Authorities / Accountabilities

Primary Functions

• Driving new business development in Abu Dhabi, and other Emirates
• Identity, qualify and win new sales
• Manage full sales cycle from lead generation, contract award, and follow up on scheduling and receivables
• Maintain monthly target achievement and healthy pipeline
• Ensure Salesforce accuracy and active pipeline management
• Collaborate with technical teams to structure winning proposals

Client Relationship Management

• Serve as primary point of contact for clients throughout project lifecycle
• Build and maintain strong long-term relationships with clients and partners across different sectors, energy, utility, building and infrastructure, industrial, aerospace, hospitality and tourism etc..
• Perform stakeholders mapping, build rapport with GRC, QHSE, Cyber and Sustainability departments
• Manage client expectations and provide regular project updates
• Identify client needs and develop Bureau Veritas unique value proposition
• Acknowledge and respond to client request within 24 hours
• Facilitate workshops, presentations, and client meetings
• Address client concerns and resolve issues promptly
• Ensure high level of client satisfaction
• Represent company at industry events and conferences

Business Requirements

• Achieve Monthly, Quarterly and yearly sales targets.
• Maintain minimum pipeline coverage
• Ensure client retention and satisfaction
• Grow Bureau Veritas key and strategic accounts.
• Report weekly sales performance

Self Management

• Strong ownership mindset and accountability for targets.
• Structured time management and territory planning.
• Continuous learning of market trends and competitors.
• Clear communication and stakeholders management skills.

Customer Focus

• Deep comprehension of client's needs
• Provide both standard and tailored solutions
• Long-term partnership development
• Driven can do attitude

HSE Requirements

• Complete the Regular HSE standard training

• Performance Monitoring

Continual Development

• Formal training & certifications
• On-the-job learning
• Participate in industry events and professional development opportunities
• Enhance technical knowledge in emerging sustainability practices
• Develop presentation and communication skills for effective client engagement

KPI’s

• Achievement of sales and revenue goals
• Number of new business opportunities identified and secured
• Client retention and satisfaction scores
• CRM Accuracy
• Conversion ratio
• SPP achievement
• Minimum pipeline maintenance

Monitored By

Sales Manager and Head of Certification