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Job Description
Job Id:
790
# of Openings:
1
Restaurant Staff – Server
Full & Part-Time Shifts Available
Location: Ellisville, MO
(Mon-Sun availability)
SUMMARY: Under supervision of the Dining Room Manager, serves residents and guests their meals either in the main dining room or provides room service. This role is a Staff Server or Lead Server, with the expectation to lead by example for other servers to follow. This can be a full or part-time position that requires availability Mon-Sun, including holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Ensures dining room tables are preset neatly with required tableware.
- Ensures all chairs are straightened.
- Ensures water glasses are filled and bread baskets are filled prior to residents’ entry to the dining room.
- Takes menu selections and serves meals to the residents and guests.
- Takes and fill beverage requests and continues to periodically monitor their assigned section to see if resident and/or guests has additional requests.
- Is familiar with menu being served, especially Chef’s Special and Soup of the Day.
- Alert of the likes and dislikes certain food of the residents when serving.
- Ensures fresh flowers for the dining tables are changed weekly with fresh water added daily.
- Alert to service issues and disruptions and informs the Dining Room Manager immediately.
- Deliver apartment room service when requested.
- Clears the tables when residents have completed their meals and buses table as needed.
- Resets the table with tableware and fresh linens for next meal service.
- Cleans and wipes down glassware and tableware so free of water spots.
- Follows daily sanitation cleaning schedules that includes the dusting and cleaning of dining room chairs and vacuuming the carpet.
- Ensures the guests checks are completed accurately.
- Ensures proper storage of food and supplies.
- Attends in-service education programs in order to meet facility educational requirements.
- Must be consistent in taking orders and move quickly to serve in a timely manner.
- Work as a team member.
QUALIFICATIONS AND REQUIREMENTS:
- 1-3 years of work experience in a customer facing position
- Prior serving experience not required but would be a bonus
- Strong customer service oriented with the ability to work well under pressure are key to success in this role.
EDUCATION AND EXPERIENCE:
- High school diploma or GED required.
- Ability to read and write clearly, follow oral and written instructions.
- Experience in serving food and be familiar with menu terms and food items.
LANGUAGE SKILLS:
Effective verbal and written English communication skills
MATHMATICAL SKILLS:
Knowledge of basic arithmetic.
PHYSICAL DEMANDS:
- Moderate physical activity:
- Push, pull, and/or lift a maximum of fifty (50) pounds to a minimum height of three (3) feet and be able to push, pull, move, and/or carry such weight a minimum distance of fifty (50) feet. Carry tray of dishes or glasses.
- Standing and/or walking for more than eight (8) hours per day.
- Bending and/or stopping for more than one (1) hour at a time.
- Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and residents.
- Works in a clean, well-lit, well-ventilated kitchen and dining room. Must be able to withstand changes in temperature, if necessary, to enter stand-up refrigerator or freezer. Must be cautious while working in the kitchen area to avoid cuts and burns or when walking to avoid falling on wet slippery floors.
PERSONAL APPEARANCE:
- A clean uniform as approved by the facility, clean shoes, hair secured, and name tag are job requirements.
- Hair secured back.
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