Renata
Back to jobs
Jobgether

Senior Genesys Cloud CX Solution Architect

Jobgether
CanadaPosted 5 days ago
Full-timehybrid
Apply NowAsk Renata

Job Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Genesys Cloud CX Solution Architect based in Canada.

This is a senior client-facing architecture role focused on designing and delivering enterprise-grade Genesys Cloud CX solutions for large-scale contact center transformations.
You will act as the technical authority across the full platform, including routing, IVR, outbound dialer, analytics, and system integrations.
The role requires translating complex business and operational needs into scalable, resilient, and high-performing contact center architectures.
You will work closely with enterprise stakeholders, leading solution design sessions and guiding strategic technical decisions.
A key part of the role involves building event-driven integrations and enabling advanced data extraction for analytics and reporting use cases.
This position is ideal for a seasoned Genesys expert who combines deep platform knowledge with strong client leadership and solution design capabilities.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Genesys Cloud CX Solution Architect based in Canada.

This is a senior client-facing architecture role focused on designing and delivering enterprise-grade Genesys Cloud CX solutions for large-scale contact center transformations.
You will act as the technical authority across the full platform, including routing, IVR, outbound dialer, analytics, and system integrations.
The role requires translating complex business and operational needs into scalable, resilient, and high-performing contact center architectures.
You will work closely with enterprise stakeholders, leading solution design sessions and guiding strategic technical decisions.
A key part of the role involves building event-driven integrations and enabling advanced data extraction for analytics and reporting use cases.
This position is ideal for a seasoned Genesys expert who combines deep platform knowledge with strong client leadership and solution design capabilities.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
#LI-CL1

See Your Match Score

Sign up and Renata will show you how this job matches your skills and experience.

Get Started Free
About Jobgether
Website
Senior Genesys Cloud CX Solution Architect at Jobgether | Renata