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Job Description
- Drive complex research programs to identify high-value opportunities for our team and across our product area partners while managing priorities and high-profile initiatives.
- Partner closely with Product, Data Science, UX Design, UX Writing, Engineering, and Marketing leaders to drive product strategy and ensure product excellence through strategic and tactical research.
- Demonstrate effective problem-framing, build upon existing knowledge, integrate appropriate quantitative and qualitative methods, and deliver excellence in research execution and communication of insights.
- Leverage a quantitative methodological toolsets (e.g., surveys, logs analysis, experiments) and qualitative methods (e.g. usability testing, contextual inquiry, diary study, RITE, etc.).
- Facilitate healthy team dynamics, build cross-functional relationships, and increase adoption of strategic/tactical research insights at the team, product, and organizational level.