Executive - Government Relations

To manage end-to-end employee Visa related services, and ensuring businesses are able to operate effectively under UAE employment frameworks (labor/immigration/free zone). 

This role is the key influencer in terms of understanding regulatory change and legal compliance within the UAE federal labor market. 

The Officer - Visa Services responsible for integrating people, systems and processes to develop a fit for purpose Government Services delivery model for the Group. The job holder will always require the business needs and ensure businesses are enabled to operate

• Visa Services:
  • Provide all type of visas (employment/mission/family/visit/domestic) as and when required by the Group companies/directors in accordance with P&C Policy and procedures.
  • Responsible for all renewals & cancellation. 
  • Arrange visa cancellation or legal steps to clear records of ex-employees without delay to avoid legal risk to the Group due to the imposition of overstay fines.
  • Validate Expenses and ensure funds availability.
• MOHRE Services:
  • Provide all type of work permits (permanent, temporary, guardian, mission).
  • Provide LC Renewals on time.
  • Facilitate TAWJEEH lectures for semi-skilled and unskilled workers within the given time frame to facilitate the issuance & renewals of Labor Cards.
  • Validate Expenses and ensure funds availability.
  • Ensure establishment information is updated on time.
• Medical Services:
  • Ensuring that all medical test conducted within the allowed time frame. 
  • Updating the system through out process.
  • Always try to find the best convenient center to BU’s to ensure efficiency.
  • Validate Expenses and ensure funds availability.
• EID Services:
  • Looking after EID typing services (new, & renewals)
  • Validate Expenses and ensure funds availability.
• Gulfanisation
  • Pension registration/Cancellation of all GCC Nationals.
• Customer Service Focused – you are a service provide to the Group business so you must provide solutions, both short-term (sticking patches) and long-term (strategic plans) to your stakeholders. 
• Must be able to priorities and manage multiple workload requests.
• Build strong connections with the Government Entities to unexpected changes happen in Labor & Immigration rules and procedures being able to communicate these and stay ahead of the curve. 
• Complexity of documentation and various modes of payment.
• Manage to deal and work with different systems to provide an equal service to all Stakeholders.
• The processes which this role will be responsible for, are including but not limited to;
  • Government Relations - Visa Services:
  • MOHRE Services (Labor Card Life Cycle)
  • Visa Services (Visa Life Cycle)
  • Medical Test Services
  • EID Services
  • Establishment Immigration Card (Immigration Computer Card)
  • Bank Guarantee Refund process
  • MOL Complaints process (UAE Nationals)
  • Absconding process

Education 

• High School or Diploma

Knowledge and Skill 

• Advanced User of office productivity tools & techniques (e.g. MS Word, Excel, Power Point, Outlook, Visio, etc.).
• Good communication and interpersonal skills in both official languages (oral and written). 
• Strong planning and organizational skills. 
• Strong understanding of Business goals.

Experience 

• Minimum 2 years of directly related experience in government relations services.
• Tasheel systems.
• GDRFA Smart Channels. 
• Demonstrable experience in practice HR in the UAE along with the interpretation of UAE labor law.