Erikson Consumer Order Desk - Digital Content Specialist

Job Title :   Digital Content Specialist Division :   Erikson Consumer https://www.eriksonconsumer.com/  Location :  Baie d’urfe - West island of Montreal  Schedule: Monday to Friday 8:30 AM-5:30PM Hybrid    This role is responsible for the accurate setup, maintenance, and optimization of productlistings across systems and digital platforms. It combines item master data management(SKU setup) with enhanced digital content creation (A+ / rich content) to ensure productsare correctly configured, commercially ready, and optimized for customer engagement and conversion.    Key Responsibilities  SKU Setup & Item Master Data Management Create and maintain SKU/item setup in internal systems (ERP, PIM, retailer portals) Ensure accuracy of: Product specifications (dimensions, weights, case packs) Pricing, cost, and hierarchy data Barcodes (UPC/EAN), compliance attributes Manage new item launches, updates, and discontinuations Validate data against retailer/vendor requirements Troubleshoot and resolve setup errors or listing issues   A+ Content & Product Page Optimization Develop and manage A+ / enhanced content (e.g., Amazon A+, retailer PDP content) Create or coordinate: Product descriptions and bullet points Feature/benefit messaging Comparison charts and brand modules Product variations set up Add Product Videos , quick start guides, how to videos Ensure brand consistency and storytelling across all digital platforms Optimize content using SEO best practices and keyword strategies Collaborate with design/marketing teams for images and visual asset   Platform & Retailer Execution Upload and maintain listings across: Retailer portals (e.g., Walmart, Amazon, etc.) Syndication tools (e.g., Salsify, Syndigo) Monitor content compliance and approval status Ensure listings meet each retailer’s content standards and guidelines   Data Quality & Performance Tracking Perform regular audits to ensure data accuracy and completeness Track product page performance (traffic, conversion, content scores) Identify opportunities to improve content and increase conversion Generate reports on SKU setup status and content readiness   Cross-Functional Collaboration Work with Sales, Product Management, Marketing, Supply Chain, and eCommerce teams Support new product launches with timely setup and content readiness Act as liaison between internal teams and retail partners   Key Performance Indicators (KPIs) SKU setup accuracy & completeness Time to market for new items Content completeness scores (e.g., retailer scorecards) Error resolution turnaround time   Qualifications & Skills  Experience 2–5 years of experience in SKU setup, product data management, eCommerce operations, or digital content coordination Experience managing large product catalogs and maintaining high data accuracy across systems Hands-on experience with A+ content / enhanced product pages strongly preferred Experience working with ERP, PIM, or syndication platforms (SAP, Salsify, Syndigo, or similar) Exposure to retailer portals such as Amazon Vendor/Seller Central, Walmart, or equivalent   Education (Preferred) Diploma or bachelor’s degree in Marketing, Digital Marketing, E-commerce, Business Administration, Information Systems, or a related field Equivalent combination of education and experience will be considered   Skills Strong attention to detail and data accuracy Highly detail-oriented and process-driven Strong balance of analytical (data) and creative (content) skills Comfortable in a fast-paced, cross-functional environment Proactive in identifying and fixing issues   Experience with: ERP / PIM systems (SAP, Salsify, Syndigo, etc.) Retailer portals (Amazon Vendor/Seller Central, Walmart, etc.) Basic understanding of SEO and digital merchandising Strong Excel knowledge Strong communication and coordination skills Ability to manage multiple SKUs and deadlines simultaneously