Facilities Supervisor

WHAT YOU WILL DO 

Lead the Facilities Team 

• Supervise and lead a team of facilities maintenance staff, providing guidance and support 

• Communicate clear goals, safety standards, and roles to all team members 

• Build a team culture of pride, ownership, and proactive problem solving 

Manage Venue Maintenance and Operations 

• Manage day-to-day maintenance and repair activities, including electrical, plumbing, HVAC, and general building upkeep 

• Coordinate and schedule routine maintenance tasks and inspections to ensure facilities are in optimal condition 

• Maintain inventory of supplies and equipment and oversee procurement processes 

• Collaborate with vendors and contractors to perform necessary repairs and improvements 

Uphold Safety and Compliance 

• Ensure compliance with safety regulations and protocols 

• Conduct safety inspections and training as needed 

• Respond to facility emergencies and incidents promptly and effectively 

• Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring 

CORE COMPETENCIES FOR SUCCESS 

Drives Results | Consistently achieving results, even under tough circumstances. 

• Pushes the Facilities team to deliver consistently excellent venue condition and maintenance outcomes 

• Maintains a track record of on-time, high-quality completion of maintenance and repair work 

• Fosters urgency in the team for resolving maintenance issues before they impact guests 

• Leads the team to persist and perform even when facing complex or high-priority repairs 

Ensures Accountability | Holding self and others accountable to meet commitments. 

• Monitors maintenance metrics and holds Team members accountable for quality and completion standards 

• Accepts responsibility for venue condition and takes decisive action when standards slip 

• Ensures full compliance with safety, health, and regulatory requirements at all times 

• Follows through on commitments to Operations leadership, vendors, and the broader team 

Plans and Aligns | Planning and prioritizing work to meet commitments aligned with organizational goals. 

• Creates realistic maintenance schedules with tasks sequenced for maximum efficiency 

• Anticipates and minimizes bottlenecks, delays, and equipment failures through proactive planning 

• Aligns Facilities priorities and work plans with the broader Operations team's needs 

• Balances preventive maintenance with reactive repair demands across a high-volume venue 

Build Effective Teams | Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. 

• Coaches others on how to build effective maintenance teams and addresses performance gaps directly 

• Communicates clear goals, safety standards, and roles to all facilities team members 

• Ensures the team has the right technical skill mix and leverages individual strengths effectively 

• Rewards team efforts and accomplishments to build a culture of pride and ownership 

QUALIFICATIONS 

• 3+ years of facilities management experience for a large or multi-unit venue 

• Certificate and two years of documentable HVAC or electrical journeyman-level experience 

• Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair 

• Experience building and leading a team, highly preferred 

• High school diploma or equivalent 

• Must have a clean driving record 

• Excellent communication, time management, and organizational skills 

• Availability to work varied shifts, including evenings, weekends, and holidays 

• Must be 21 years of age or older as required by state or local law 

PHYSICAL REQUIREMENTS 

The following physical demands are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use  

• Ability to stand and walk frequently throughout the full shift  

• Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership  

• Near and far visual acuity required; corrective lenses acceptable  

• Ability to lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb.  

• Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level  

• Ability to work at varying heights including above six feet requiring balance and head-to-toe body control  

• Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions  

• Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength  

• Ability to operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness  

• Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors  

• Ability to work in environments with elevated noise levels requiring the use of hearing protection  

Sounds like a fit? We can’t wait to meet you!