Account Manager - Manufacturing

Position Summary: This position reports to a Regional Sales Manager (RSM). This role is responsible for managing and growing assigned customer accounts within a defined geographic region through direct selling of Gleason Corporation products and services. The Account Manager owns day-to-day account execution, customer relationships, and opportunity development while operating within established sales strategies and guidelines provided by the RSM.   Job Responsibilities Responsible for promotion, negotiation and sale of Cutting Tools and Workholding products within assigned accounts and region. Support promotion and opportunity identification for the RSM for all other Gleason products within assigned accounts and region. Develop and maintain positive customer relationships through regular face-to-face customer visits and interactions Travel to Customer locations throughout the region (50-70% of the time) with occasional travel to Gleason plants of manufacture. International travel may be required at times. Regular communications with plant of manufacture to monitor Customer order progress and support proactive follow-up to ensure orders remain on track. Communicates and resolves issues on behalf of the Customer. Detailed pre-sales and post-sales follow-up including reporting requirements (ERP, CRM, other) Communication of customer needs and requirements (VOC) Monitor and report on customer activity, competitive actions, and market conditions within assigned accounts Support booking activities and strategy deployment objectives within the region and specified accounts. Qualifications Field sales experience in an industrial manufacturing industry and environment Technical background and experience in gear manufacturing and automation techniques preferred. Knowledge of cylindrical and bevel gear manufacturing preferred Proficient in Microsoft Office and CRM/ERP Systems Associates or Technical Degree in a relevant field (Engineering, Business, Marketing, etc.) Must have demonstrated business management experience and skills Self-motivated, results-oriented, and able to work independently within a team structure Strong organizational, management, Presentation and communication skills Strong understanding of commercial transactions in an industrial manufacturing company or tooling integrator   Computer Skills: Microsoft Office (Word, Excel, PowerPoint) Outlook Internet Project Management Software SAP Modules: Other: customer Relationship Management System experience preferred   Travel Requirements: Up to 75%