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Relationship Manager-Small Business Finance

ADIB Candidate Experience site
United Arab EmiratesPosted 1 weeks ago
remote
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Job Description

Role : Relationship Manager
Location : Dubai

Role Purpose:

This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service 

Key Accountabilities of the role
  • Revenue:

 

  • Expenses:

 

  • Net Income:

 

  • Assets:
  • Consumer satisfaction, loan/financing repayment performance, loan/financing delinquency rates, consumer retention, substantiated Complaints, compliance with regulatory requirements/best practices guidelines and codes of conduct
No of valid customer complaints, Percentage of Delinquent customers, No. of customer exits due to Financial Crime Compliance reasons
Specialist Skills / Technical Knowledge Required for this role:
  1. Good knowledge of ADIB’s Business Banking products & services
  2. Experience of credit analyses.
  3. Good knowledge of ADIB’s Operational Policies & Procedures
  4. Proficient in credit appraisal techniques including credit, risk, business & financial analysis.
  5. Knowledge of Business Relationship Management.
  6. Fair Knowledge of UAE banking practices, regulations & risks
  7. Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
  8. General awareness of competitors in the local market
  9. Excellent knowledge of service standards
  10. Knowledge of Cross Sales
  11. Computer skills
  12. Excellent Communication Skills

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About ADIB Candidate Experience site
Relationship Manager-Small Business Finance at ADIB Candidate Experience site | Renata