Ensure adherence to company Code of Ethics
To ensure that company and group policies are implemented in the assigned region, working and objectives are achieved.
Support the national SHEQ Officer to ensure instructions are completed within the required timeframe
Ensure that the company’s Quality Management Programme is implemented and maintained on all sites and the commercial laboratory.
Quality (Client complaints, data, personnel performance, turnaround, equipment) are recorded and reported.
Client Satisfaction (meeting external and internal customer expectations in terms of service, quality and turnaround perspective).
Actively participate /adopt/follow-up of Quality Improvement Projects/Programmes.
Assess need, organize and perform Internal Audits within the assigned regions in terms of quality systems.
Ensure compliance with company/Group Safety Policy and local legislation concerning health and safety.
Perform any other reasonable tasks as assigned by direct line manager.

Key Result Areas
Establish, implement and maintain SHEQ management systems by including Sites, Commercial Laboratories and admin offices.
Must be fully competent in ISO 17025: 2017
Must be able to implement and maintain ISO 17025 system in Commercial and site laboratories
Supervise and Reduce claims and complaints (external & internal)
Adhere to all quality and safety requirements of the SGS management system.

Grade 12
6 Years work experience in a Quality testing or production environment
2 Years quality management system experience (national and international codes of best practices)
Safety Management system experience will be an advantage
Advance Microsoft software experience
Document and report writing experience
Statistical knowledge will be an advantage
Environmental experience will be an advantage

Quality Manager

Job Description