Customer Service Representative - Call Center Experience Preferred

Job Id:  3112 # of Openings:  1

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• Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner.
• Provides accurate answers to client questions.
• Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.
• Conducts routing activities and schedules appointments for technicians and sales staff. Arranges service appointments with clients as directed by Service Manager and CSR Supervisor.
• Facilitates effective communication in a timely manner to peers, clients, and management. Relays messages in an accurate and reliable manner.
• Interacts with others in a friendly, positive, and professional manner.
• Effectively uses communication technologies as required.

• Must have professional demeanor and friendly rapport.
• Exceptional phone presence.
• Must have strong work ethic
• Competency to prioritize and handle multiple tasks in a changing work environment.
• Well organized, with a high degree of accuracy and attention to detail.
• Excellent written and verbal communication skills.
• 2+ years of inside sales/call center experience required.

• Full time 40 hours per week

• Quarterly bonus-incentive program;
• 401K retirement plan;
• Health, dental, vision, short-term disability, accident and critical illness insurance;
• Company-Paid Life Insurance;
• Paid vacation, holidays, and sick time
• Employee Assistance Program

Pay Range: $18 - $20 per hour