Software Engineering Specialist (Apache NiFi)

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com 

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

The ideal candidate will take technical ownership of integration development, design scalable and secure integration pipelines, and drive the evolution of our middleware ecosystem. This role requires strong expertise in NiFi development, API integrations, authentication mechanisms, and distributed system design, along with the ability to lead and mentor teams.

What will your job look like?

• Lead the development and enhancement of NiFi-based integration pipelines
• Drive the migration strategy from BMC TSO to NiFi or other modern integration platforms
• Design and implement secure, scalable, and resilient integrations
• Collaborate with AI/ML teams and ITSM stakeholders to enable auto-resolution workflows
• Own integration design standards, best practices, and governance
• Mentor and guide team members in integration architecture and development

All you need is...

Must-Have Technical Qualifications

1. Apache NiFi Expertise (Minimum 4+ Years)
   Extensive hands-on experience in designing, developing, and managing complex data flows using Apache NiFi in production-grade environments.
2. Enterprise Integration Architecture
   Strong understanding of integration patterns, including API-based integrations, event-driven architectures, message routing, and distributed system design.
3. API Development & Integration
   Proven experience working with REST/SOAP APIs, webhooks, and external system integrations, including error handling, retries, and orchestration logic.
4. Authentication & Security Mechanisms
   Deep knowledge of enterprise-grade security patterns including OAuth 2.0, SAML, JWT, mTLS, and API key-based authentication.
5. Complex Data Flow & Transformation Handling
   Strong expertise in handling and transforming data formats such as JSON, XML, and structured payloads across multiple systems.
6. Middleware & ITSM Integrations
   Experience integrating ITSM platforms with external customer systems, internal tools, and automation frameworks, including ticket lifecycle orchestration.
7. Troubleshooting & Root Cause Analysis
   Strong analytical skills to debug issues across multi-layered integrations involving middleware, APIs, AI engines, and backend services.
8. Leadership & Ownership
   Ability to take end-to-end ownership of integration components, lead design discussions, mentor team members, and drive best practices in integration development.
   
   Nice-to-Have Technical Qualifications

1. BMC TSO Exposure & Migration Experience
   Familiarity with BMC TrueSight Orchestration and experience in migration or modernization of legacy middleware systems.
2. AI/ML Integration Exposure
   Experience integrating with AI/ML systems, particularly auto-resolution engines or decision automation workflows.
3. Performance Optimization & Scalability
   Experience in designing high-throughput, scalable integration pipelines and optimizing performance for large-scale data flows.
4. CI/CD & DevOps Integration
   Exposure to CI/CD pipelines (e.g., Jenkins, GitLab CI) for automated deployment and version control of integration workflows.

Why you will love this job:

• The chance to serve as a specialist in software and technology.
• You will take an active role in technical mentoring within the team.
• We provide stellar benefits from health to dental to paid time off and parental leave!