Customer Care Officers (CCO)

Attend to customers enquires promptly and efficiently.

Issue banker’s signature confirmation and references letter as required.

Refer customers request beyond his/her limit to appropriate authority.

Process internet baking services and e-product request.

Good customer service skills

Good problem solving skills.

Good documentation and record keeping

Good reading and listening skills.

 

HND graduate only (minimum Lower credit)

Age: Not more than 28 years.

Experience in the banking industry will be an added advantage.