Supporting Traffic Operator

• Talented graduate/Minimum 1 year apprenticeship and Supporting experience
• Good command in English, PC literacy
• Ability to be flexible and work to deadlines and under pressure
• Communication skills and numeral literacy are very important

Key Responsibilities

Direct contacts to customers and service providers

Customers:

• Written and verbal contacts with customers.
• Maintain KYC, DDR, daily inventory, import process.
• Handle transit trade and spot deal business.
• Arranging for documents and collection of settlement and payments.

Service providers:

• Checking and arranging service contracts, payments, claims
• Insuring the cargo/transports
• Being in regular contact with shipping agents
• Logistics arrangement including bulk, container, rail, truck, barge, warehouse etc.
• Coordinate to prepare the issuance of shipping documents
• Screen the service provider and report incidents happened
• Conduct Due Diligence check on storage locations
• Ensure the business/commodity/quality are in compliance with customs and local regulations

Coordinate with internal teams

• Commercial ops team, trader, accounting, compliance, legal tax and team

Inspection

• Arranging inspection per company rules, sampling, assaying and umpire of the various products

• Coordinate with warehouse to reconcile the stock position
• Organize stock audit if required

Other supporting part

• Prompt and timely update on operations system and reports
• Use system reports to control the shipment flow/accurate data entry/exposures, evaluate the common issues to save operational cost
• Preparing for all necessary documentation (holding certificates, bank releases, transport documents, due diligences, stock inspection, insurance, invoices etc.)