Help Keep the Numbers Running as Smoothly as Our Network

If you’re the kind of person who feels real satisfaction when an invoice lines up perfectly with a contract, when a messy aging report turns into a clean one, and when a customer’s billing question gets resolved on the first call — we’d love to talk to you.

RFNOW is growing fast, and our Finance team is looking for a sharp, detail-oriented Accounting Administrator to keep our billing and A/R operations humming. You’ll be the person making sure customer accounts are set up correctly, invoices go out on time, payments get processed cleanly, and any billing question that lands on someone’s desk has a clear answer behind it.

What You’ll Be Doing

Billing & Account Maintenance

• Create and maintain customer account records inside our billing system
• Review and update service types, apply promotional pricing, and keep account info accurate
• Cross-reference customer contracts to verify services, pricing, terms, and promotions before billing kicks off
• Make sure every invoice matches the contract behind it
• Monitor billing cycles — including one-time and non-recurring charges — so nothing slips through
• Process payments (EFTs, pre-authorized debits, credit cards, bill payments) and update accounts accordingly

Cross-Functional Coordination

• Create and manage service tickets for customer account follow-up
• Resolve billing-related tickets, including account updates and adjustments
• Flag discrepancies or missing information before invoices go out
• Be the go-to point of contact for internal billing questions
• Keep contract changes and approvals well documented

Collections & Customer Support

• Monitor aging reports and help drive collection efforts when needed
• Walk customers through invoice questions or discrepancies with patience and clarity
• Collaborate across teams to resolve billing disputes quickly

Process Improvement

• Help us keep improving billing workflows and internal controls
• Bring a sharp eye for accuracy, efficiency, and compliance

What You Bring

• 3+ years of experience in billing, accounts receivable, accounts payable, or office management
• Sharp attention to detail and a high standard for accuracy
• Skill juggling multiple priorities in a fast-paced environment
• Excellent written and verbal communication
• Strong Microsoft Excel skills and comfort working in accounting/billing systems
• A quick-learning mindset for new software and tools
• A collaborative, proactive approach to solving problems

Helpful but not required

• Post-secondary education in Business Administration, Accounting, or a related field

You’ll Thrive Here If You Are

• Detail-oriented and process-driven
• Organized and great at managing your time
• Genuinely customer-focused
• A natural problem-solver
• Accountable and someone who follows through
• Professional and clear in your communication

What We Offer

• A competitive salary based on your experience
• A meaningful role on a growing Finance team at a fast-expanding company
• Career advancement opportunities and the chance to help shape how we do things

Ready to Apply?

We'd love to hear from you. Apply through our Career Centre, or send your résumé and the position you're applying for to [email protected]. You can also visit www.rfnow.com/careers for more career info.

We're excited to hear from you!

RFNOW Inc. is an equal opportunity employer. We welcome applications from people of all backgrounds and abilities. Applicants are welcome to request necessary accommodations throughout our employment process.