Credits & Collections Analyst

Function:   

Responsible for assessing the credit risk and viability of a potential and existing client as well as establishing their current credit limit. Analyzes customer financial statements pertaining to a credit line application and provide financial guidance for order management support with supply chains and marketing units to control credit use while minimizing dispute and upholding effective payment.

Key Responsibilities:

Analyze credit data and financial statements to determine the degree of risk involved in extending credit to clients and submit recommendation to the members of the Credit committee.

Production, analysis and distribution of Credit information within their area.

Follow-up debt sent to collecting agencies and legal department and to escalate where appropriate.

Consult with customers to resolve complaints and verify financial and credit transactions.

Prepare reports as required, for the C&C committee meetings.

Manage credit blocked accounts and the following up of delinquent debt and to arrange collection of payments from customers, as well as the coordination to ensure that all unresolved/unpaid debts and credits on a customer's accounts receivable are worked to conclusion with payment or internal adjustments regardless of how these items occur. 

Comply with company requirements and systems relating to SAPS, HSEC & Quality and other company policies.

Requirements:

Experience/Qualifications: 

• Diploma or bachelor’s degree in business Admin, Accounting or Economics.
• Minimum of 2 years of relevant experience in credit and collections, accounts receivable, or accounting functions.
• Strong understanding of basic financial and credit principles.
• Proficient in Microsoft Office applications, particularly Excel.
• Good analytical, communication, and problem-solving skills.

Skills:

• ERP Sun System knowledge (or other ERP´s)
• PC knowledge in Windows
• Strong excel knowledge
• Interpersonal and communication skills
• Negotiation 
• Analyses & solves problems
• Virtual relationship
• Fluent in English / local language

Competencies:  

• Delivers Results
• Motivates, Coaches & Develops
• Demonstrates Courage
• Champions Customer Focus
• Process and Allocate Receipts
• Reconcile a Customer Account
• Collect Customer Debt
• Manage Bad Debt