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Richardson Wealth

Senior Business Content Specialist

Toronto, ON, CAPosted 2 days ago
hybrid

Job Description

Senior Business Content Development Specialist   Is This Role Right for You? As a Senior Business Content Development Specialist at Richardson Wealth, you will play a key role in developing high-quality business content and communication materials that enable advisors, support internal teams, and advance key organizational initiatives. This role contributes to the evolution of modern enablement and communication practices by delivering clear, engaging, and impactful content that aligns with strategic priorities, digital transformation, and operational excellence. Through written communications, learning materials, multimedia content, and digital resources, you will enhance consistency, engagement, and advisor readiness across the organization. Working collaboratively with Business Implementation, Training & Enablement teams, and cross-functional stakeholders, you will contribute to the development of content and communication experiences that continue to evolve alongside industry standards, advisor expectations, and modern approaches to learning and communication. You are a strong communicator, highly organized, collaborative, creative, and passionate about developing meaningful content that informs, engages, and supports business growth.   This is an existing vacancy. Key Responsibilities Business Content Development & Communications Develop, write, review, and maintain clear, engaging, and strategic content that supports organizational communication, enablement initiatives, and drives adoption. Create advisor-facing and internal communications across multiple formats, including newsletters, guides, presentations, website content, manuals, and digital resources. Review and refine content to ensure clarity, consistency, accuracy, relevance, and alignment with communication standards. Simplify complex messaging into practical, advisor-focused communications that inform and engage key audiences. Partner with stakeholders to develop multimedia, digital, and learning-related content, including videos, recordings, audio summaries, podcasts, and other resources aligned with strategic priorities, digital transformation initiatives, and operational excellence. Collaborate with Business Implementation, Training Development, and Enablement teams to support integrated communication and learning experiences. Help maintain editorial standards, content quality, and consistency across communication channels and materials. Contribute to the development and evolution of content strategies and communication frameworks. Help establish content governance, standards, and best practices. Identify opportunities to leverage digital tools, including AI, to enhance content development and advisor experience. Define methods to track and assess the effectiveness of content and communication initiatives, leveraging insights to refine messaging, formats, and delivery channels. Other Accountabilities Build and maintain strong working relationships with internal stakeholders, business partners, support teams, and subject matter experts. Demonstrate the highest level of professionalism, responsiveness, and customer service. Foster collaboration, teamwork, and a culture of open and effective communication. Support broader communication, enablement, and strategic business initiatives as required. Contribute positively to a collaborative, innovative, and continuously evolving team environment. Skills & Experience Minimum of 7 years of progressive communications experience, including experience within the wealth management, investment management, or financial services industry. Wealth management and/or investment management is required. Strong understanding of financial industry terminology and advisor communication practices. Exceptional ability to simplify complex concepts and communicate them clearly across multiple formats. Strong writing, editing, proofreading, and content development skills. Excellent interpersonal and relationship management skills, with the ability to collaborate effectively across all levels of the organization. Sound judgment, creativity, and problem-solving skills in a fast-paced, evolving environment. Exceptional attention to detail, with strong organizational and time management skills and the ability to manage multiple priorities and deadlines. Proficiency in French — speaking, reading, and writing — is preferred but not required. Strong proficiency with Microsoft Office applications, and experience supporting multimedia, digital communication, or learning-related content is considered an asset. Passionate about applying artificial intelligence to drive efficiency and elevate performance. Who You Are Advisor-Focused: You understand the importance of creating content and communications that support advisor success, engagement, and consistency. Strategic Thinker: You connect communication initiatives to broader business goals and organizational priorities. Collaborative: You build strong relationships and work effectively across teams, stakeholders, and business functions. Innovative: You are energized by new ideas, evolving communication trends, and opportunities to modernize content experiences. Detail-Oriented: You value accuracy, quality, consistency, and professionalism in everything you produce. Adaptable: You thrive in evolving environments and are comfortable managing multiple priorities and shifting business needs. Effective Communicator: You communicate clearly, thoughtfully, and confidently across a variety of audiences and communication channels. Results-Driven: You take ownership, demonstrate initiative, and consistently deliver high-quality work with professionalism and accountability. Business Acumen: You understand the wealth management landscape and align content with business goals, advisor needs, and client experience Continuous Improvement Mindset: You seek opportunities to enhance effectiveness and optimize approaches. Digital Focused: You embrace digital tools and emerging technologies to improve efficiency, scalability, and impact.   The expected annualized base salary range for this role is $90, 000 - $110, 000. This is a contract until Dec 2027. The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, and the consideration of internal equity.  

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Senior Business Content Specialist at Richardson Wealth | Renata