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Human Resources Lead

Posted 4 days ago

Job Description

We are seeking an experienced HR professional to join Liberty Mutual’s Global Capability Centre (GCC) - Liberty Data Analytics (LDA) Pvt ltd. in India. The role will focus on effective HR delivery aligned with global standards while supporting local compliance; responsibilities will include HR operations, employee relations and policy, recruitment and onboarding and day-to-day compensation and benefits and payroll oversight. The ideal candidate should bring 10+ years of relevant experience in GCC/Shared Services/Global organizations.

Key Responsibilities

Build the Foundation
  • Establish core HR frameworks, governance, and operating rhythm for LDA.
  • Define organizational principles including structure, spans/layers, and decision-making clarity. -Put in place processes that enable scale without adding unnecessary complexity.
Shape Workforce Strategy
  • Work with leadership to define how LDA scales—what capabilities to build, how teams are structured, and where to invest.
  • Translate business priorities into a clear workforce plan.
  • Balance speed of hiring with quality and long-term capability build. 
Organizational Effectiveness
  • Lead org design and restructuring as the GCC grows.
  • Work with leaders to improve team effectiveness, accountability, and output.
  • Help establish a performance-oriented culture suited for a scaling environment.
Stand Up and Stabilize HR Operations
  • Build and stabilize HR processes across the employee lifecycle.
  • Ensure compliance with local regulations while aligning with global and regional APAC standards.
  • Stay close to execution, especially where issues are high impact.
Talent & Market Positioning
  • Strengthen hiring capability and improve LDA’s positioning in the talent market.
  • Play an active role in closing critical and leadership hires.
  • Build early employer brand credibility.
Compensation, Benefits & Workforce Economics
  • Support compensation decisions in line with market, APAC regional and internal benchmarks.
  • Balance competitiveness with cost discipline.
  • Handle critical retention and compensation cases as they arise.
Employee Dynamics & Risk
  • Manage employee relations issues with a practical, business-first approach.
  • Handle sensitive cases directly where required.
Data & Decision-Making
  • Use data (attrition, hiring, productivity) to guide decisions.
  • Focus on actions and outcomes, not just reporting.
Leadership Role
  • Act as a thought partner to LDA & APAC leadership.
  • Provide clear, actionable input on people, structure, and scaling decisions.
  • Represent LDA’s people agenda within the broader organization.
Experience & skills:
  • PG/MBA in Human Resources
  • 10+ years of HR experience, with exposure to GCCs, shared services, or global organizations.
  • Experience building or scaling teams or functions from an early stage.
  • Comfortable operating in environments where structure is still evolving.
  • Track record of driving outcomes directly, not just through teams.
  • Experience working with senior stakeholders in a matrixed setup.
  • Strong understanding of Indian labor laws; APAC exposure is useful.
Competencies:
  • Strong understanding of end-to-end HR processes (onboarding, payroll, Compensation & benefits, HRIS, compliance, exit management)
  • Expertise in HR policies, labor laws, and statutory compliance
  • Knowledge of compensation design, benchmarking, and benefits management
  • High level of analytical skills with proficiency in Excel, HR analytics, and HRIS tools
  • Ability to translate global policies into locally relevant practices while ensuring compliance
  • Proficiency in Excel, Oracle Fusion HCM, and payroll tools esp. ADP preferred
  • Accomplished stakeholder management and communication skills to operate in a matrix and global environment
  • Process-oriented with ability to design, streamline, and automate HR operations
  • Consultative mindset, able to advise and influence business leaders effectively
  • Data-driven with the ability to interpret HR metrics and translate insights into actionable recommendations

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