ServiceNow + AI Developers

The ServiceNow + AI Developer (Offshore) role focuses on building and enhancing intelligent automation solutions on the ServiceNow platform by integrating AI and Generative AI capabilities. The developer is responsible for configuring ServiceNow modules, automating workflows, and leveraging technologies like Virtual Agent, Predictive Intelligence, and LLMs (e.g., Azure OpenAI) to improve IT service management processes, user experience, and operational efficiency. The role also involves system integrations, stakeholder collaboration, and ensuring scalable, high-quality solutions aligned with best practices.