Job Description
Support Worker - Bank/Casual
Department: Healthcare Assistants and Support Workers
Employment Type: Zero Hours
Location: Beacon House
Compensation: £13.45 / hour
Description
Within this role you will be helping our clients to rediscover life beyond addiction, Beacon House is a new location as part of our therapy-led residential programme for people seeking meaningful, sustainable recovery from addiction and related behaviours.
What you'll be doing
- Provide practical and emotional support to individuals affected by substance misuse, helping them work towards recovery goals and greater independence.
- Build positive, professional relationships with service users, offering encouragement, guidance, and person-centred support.
- Assist clients in accessing healthcare, housing, benefits, education, training, and other community resources to promote wellbeing and social inclusion.
- Maintain accurate records, complete support plans and risk assessments, and contribute to safeguarding and health & safety procedures.
- Work collaboratively with multidisciplinary teams, external agencies, and family members where appropriate to ensure coordinated support and positive outcomes for service users.
What you'll bring to the role
Candidates should have prior experience working in a healthcare, social care, or addiction support setting, ideally with individuals facing substance misuse challenges. Strong communication and interpersonal skills are essential, along with the ability to work empathetically and maintain professional boundaries. Relevant qualifications in health and social care or addiction support are preferred but not always mandatory. Candidates must be reliable, able to work flexible hours including evenings and weekends, and have a genuine commitment to supporting clients through their recovery journey.
For more information about the role, you can email [email protected]
What we will give you in return
- Free on-site parking
- Supplemented meals
- 25 days annual leave plus bank holidays
- Birthday Holiday - your birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
