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Job Description
Medical secretary
Department: Site Support Roles
Employment Type: Permanent - Part Time
Location: Lichfield Road
Compensation: £13,150 / year
Description
Priory Lichfield Road is looking to recruit a Medical secretary to join the team. This is a part-time role of 22.5 hours a week.
Based in Walsall, West Midlands, Priory Lichfield Road is a rehabilitation service offering both level 1 and 2 care, all set within a modern, purpose-built centre. It is specifically designed to support both males and females who have severe, complex and enduring mental health needs, which might include treatment-resistant conditions.
Based in Walsall, West Midlands, Priory Lichfield Road is a rehabilitation service offering both level 1 and 2 care, all set within a modern, purpose-built centre. It is specifically designed to support both males and females who have severe, complex and enduring mental health needs, which might include treatment-resistant conditions.
What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
- To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
- Provide exceptional customer service to our patients, ensuring a positive customer experience.
- You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.
You can find additional information in the attached job description.
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
The ideal candidate will have a good standard of general education, including GCSEs or equivalent qualifications in Maths and English. They will be competent in the use of payroll software and Microsoft Office and possess excellent administrative and record-keeping skills. Strong organisational and time-management abilities are essential, with the capability to prioritise tasks, multitask effectively, and work to deadlines in a fast-paced environment. The successful candidate will have a strong numerical aptitude, excellent attention to detail, and the ability to respond effectively to time-critical situations while working with minimal supervision. Previous experience in a standalone role is required, and experience in roster management would be advantageous, although not essential. Candidates should also be able to demonstrate experience of managing their own workload and adapting to changing priorities within a dynamic working environment.
For more information about the role, you can email [email protected]
The ideal candidate will have a good standard of general education, including GCSEs or equivalent qualifications in Maths and English. They will be competent in the use of payroll software and Microsoft Office and possess excellent administrative and record-keeping skills. Strong organisational and time-management abilities are essential, with the capability to prioritise tasks, multitask effectively, and work to deadlines in a fast-paced environment. The successful candidate will have a strong numerical aptitude, excellent attention to detail, and the ability to respond effectively to time-critical situations while working with minimal supervision. Previous experience in a standalone role is required, and experience in roster management would be advantageous, although not essential. Candidates should also be able to demonstrate experience of managing their own workload and adapting to changing priorities within a dynamic working environment.
For more information about the role, you can email [email protected]
What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Free on-site parking
- Birthday Holiday - your birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.