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Office Manager/Treatment Coordinator At Leading Orthodontics Practice
Santa Ana, CA, 92701, USPosted 3 weeks ago
Full-timeonsite
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Vision insurance
Job description
We are hiring an Office Manager/Treatment Coordinator (OM/TC) at our Santa Ana location! This is an amazing opportunity to join the 360 team!
This is a Full Time position, working 4 days per week, on Tuesday, Wednesday, Thursday and Friday.
This is a Full Time position, working 4 days per week, on Tuesday, Wednesday, Thursday and Friday.
Some Benefits We Offer:
- Medical, Dental, Vision, AD&D, and other benefits (available after 60 days of employment).
- Paid sick leave and 401k retirement plans offered for eligible employees.
- Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment.
- We will provide training on our practice management software, computer systems, and other tools.
- Free access to pro-tier Gemini AI chat and other productivity tools for business and personal use.
Responsibilities:
- Manage and enforce all internal office procedures and practices within company standards
- Case Acceptance: Presenting treatment plans outlining out-of-pocket costs, and scheduling the sequence of appointments.
- Deliver direct individual coaching, lead the team by example, and ensure all office employees provide outstanding service to every patient
- Coordinate the day-to-day execution of office practices that increase productivity and efficiency
- Respond to patient clinical and operational issues in a timely and professional manner
- Supervise office administrative employees.
- Work closely with corporate resources to staff and supply the office as needed
- Ensure all office employees are in compliance with company policies and practicing company culture
Requirements:
- High school diploma or relevant certification required
- A minimum of 2 years’ dental administration experience strongly preferred
- Exceptional leadership and problem-solving skills
- Dedicated to delivering excellent customer service
- Must be friendly, professional and highly organized
- Solid understanding of dental billing and insurance procedures a plus
- Must be willing to train in our Westwood office