Job Description
Job Description
Clerical Assistant I
Are you a highly organized, customer-focused professional who enjoys working in a fast-paced environment? We are seeking a detail-oriented Clerical Assistant I to provide essential administrative and customer service support for our Selection Center operations.
In this role, you will serve as a key point of contact for students, employees, and community members, assisting with scheduling, testing administration, fingerprinting services, records management, inventory control, and general office operations.
The ideal candidate is a strong communicator who can manage multiple priorities while maintaining accuracy, professionalism, and confidentiality.
About Us
Indian River State College is a leading public institution on Florida’s Treasure Coast, serving students across multiple campuses in four counties. We are committed to academic excellence, innovation, and community engagement, offering associate and bachelor’s degrees, workforce training, and continuing education programs that meet the needs of our region.
At The River, we believe every student’s and every employee’s story matters. We value the diverse perspectives, experiences, and talents that come together across our campuses, creating a learning environment and workplace that is supportive, inclusive, and inspiring.
With flexible learning options online, on campus, and hybrid, we meet students where they are and prepare them for real-world success. Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities, ensuring every learner has the chance to thrive.
Why Join The River
When you join Indian River State College, you become part of a collaborative and mission-driven community where your work makes a meaningful impact. Here, your role is more than a job; it’s an opportunity to shape futures, support student success, and contribute to a college that is changing lives every day.
What We Offer
We are committed to supporting the well-being and professional growth of our employees through a comprehensive and competitive benefits package:
- Health & Wellness: Medical, dental, and vision coverage; flexible spending accounts; life insurance; supplemental plans; and an Employee Assistance Program (EAP)
- Affordable Coverage: PPO and HMO options starting at approximately $50/month for individual coverage and $180/month for family coverage
- Retirement Security: Florida Retirement System (FRS) participation, plus optional tax-deferred annuities and Roth 403(b) plans
- Work-Life Balance: Generous paid vacation, personal, and sick leave
- Perks & Discounts: Reduced rates on services and access to local attraction discounts
QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS:
The qualifications and skill requirements of this position include
- Associate's degree from an accredited institution or three (3) years of directly related clerical office experience;
- Proven work experience in all clerical duties including telephone etiquette;
- Ability to work with employees and a diverse student population in a busy setting;
- Excellent verbal and written communication skills;
- Good interpersonal and organizational skills;
- Ability to prioritize tasks with careful attention to detail;
- Ability to work with records in a timely, efficient, and confidential manner;
- Proven experience with Microsoft Office and Adobe Acrobat based applications to include the ability to operate a variety of office machines;
- Ability to respond appropriately to the needs of College personnel, students and the general public;
- Active Florida Notary Public preferred.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
The essential job functions and responsibilities for this position include, but are not limited to:
- Providing general clerical assistance to the Selection Center Staff;
- Greeting clients;
- Providing services pursuant to client need.
- Providing general information regarding the Selection Center services to employees, students, and community members;
- Answering telephones;
- Purchasing NFSI and Integrity Tests from vendor and maintaining appropriate inventories;
- Administering the Integrity Inventory test and extrapolating results for the Selection Center Coordinator’s review;
- Administering NFSI tests and provide results to candidates;
- Monitoring accounts payable and accounts receivable for the Selection Center Fund III;
- Ordering office supplies and maintain appropriate inventories;
- Scheduling appointments for fingerprints, Comprehensive Interviews, CVSAs, and testing;
- Maintaining/Updating the Selection Center website;
- Maintaining/Updating Selection Center Policies and Procedures and all corresponding documents;
- Maintaining/Updating courses in the Go Sign Me Up web application;
- Preparing and maintaining various Selection Center Excel files;
- Audit prospective students' file/application to ensure IRSC/FDLE requirements are met;
- Managing tasks related to the outer office.
POSITION TITLE: Clerical Assistant I Page 2
SPECIFIC DUTIES AND RESPONSIBILITIES:
The specific duties and responsibilities for this position include, but are not limited to:
Fingerprinting; Administering Pearson Vue tests; Billing college departments for fingerprinting; Filing Selection Center forms; Providing information on programs; Completing other duties and responsibilities assigned by the Selection Center Coordinator or Director.
PHYSICAL REQUIREMENTS:
This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds. It also requires manual dexterity to operate standard office machines, such as, copier, fax, calculator, telephone, and other equipment as necessary. IRSC expects its employees to follow proper safety standards while employed by the College.
This description is intended to indicate typical kinds of tasks and levels of work difficulty that will be required of positions given this title and shall not be construed as declaring every specific duty and responsibility of the particular position. This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time without notice.