Microsoft Business Development Manager

As a Microsoft Business Development Manager, you can expect to…  

• Develop and identify new opportunities through outbound lead generation, inbound lead follow-up, and cultivation of prospects within the Public Sector, positioning Microsoft-based solutions delivered by HSO  

• Drive new and incremental leads using a multi-channel outbound approach including phone, email, LinkedIn, video, AI-assisted research, intent signals, and personalized outreach to engage public sector decision-makers. 

• Use modern AI and sales engagement tools to research accounts, identify buying signals, personalize messaging, and improve prospecting efficiency 

• Conduct high-volume, targeted outbound calling into public sector organizations to introduce HSO, articulate our role as a Microsoft partner, qualify interest, and uncover business challenges  

• Engage prospects around public sector–specific needs such as digital transformation, ERP/financial system modernization, operational efficiency, data transparency, security, compliance, and scalability—leveraging the Microsoft technology stack  

• Meet or exceed targets established by leadership, including the number of qualified public sector opportunities cultivated  

• Partner closely with sales, marketing, Microsoft, and solution teams to execute coordinated account-based and industry-focused campaigns  

• Qualify opportunities thoughtfully by uncovering business drivers, urgency, stakeholder alignment, and organizational readiness 

• Maintain accurate activity tracking, notes, and opportunity details in the CRM system  

• Attend and complete product, service, industry, and sales training as assigned by management, including Microsoft solution and industry training  
   
   

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You’re great at…  

• Leading authentic discovery conversations that uncover real business challenges rather than relying on scripted outreach 

• Combining traditional relationship-building skills with modern outbound techniques and AI-enabled prospecting 

• Writing personalized outreach that actually sounds human and relevant 

• Staying resilient, focused, and motivated in a role that involves high-volume outbound activity, frequent rejection, and longer sales cycles 

• Leveraging tools and technology to work smarter, prioritize effectively, and scale your efforts without sacrificing quality 

• Quickly understanding a prospect’s business environment and tailoring your message to what matters most to them 

• Qualifying opportunities with intention so sales teams receive well-positioned, high-quality leads 

• Working with initiative, drive, and persistence to overcome obstacles and consistently achieve your goals 

• Managing your time effectively while balancing outreach, follow-up, and collaboration 

• Building credibility and trust through clear, confident communication across phone, email, LinkedIn, and virtual meetings 

• Translating technology concepts into clear business value for non-technical audiences, drawing on your experience in software or SaaS 

• Working independently with a high degree of ownership while collaborating closely with sales and marketing partners 

• Building credibility and relationships within professional, process-oriented client environments commonly found across Public Sector organizations 

• Promoting the mission and Shared Values of our company 

 

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Sound interesting? If so, you’ll have…  

• Bachelor’s degree in business, communications, IT, or a related field 

• 2+ years of experience in business development, inside sales, solution selling, or telemarketing 

• Proven hunter mindset with strong outbound prospecting and cold-calling skills 

• Experience using modern sales and AI tools to support prospecting, personalization, research, and pipeline generation 

• Comfort executing multi-channel outbound strategies beyond just email 

• Experience conducting consultative sales conversations and effective needs assessments 

• Comfort engaging stakeholders at multiple levels of an organization and navigating longer, more complex buying cycles 

• A track record of qualifying opportunities based on business need, not just interest 

• Discipline around CRM usage, documentation, and follow-through 

• Experience in Public Sector, Microsoft technologies, ERP/CRM, cloud, or digital transformation solutions is considered an asset 

• Willingness to travel as needed to support client or HSO engagements 

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The Perks 

We offer competitive pay with and performance-based bonus. Our employees also enjoy generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. 
 

HSO is an Equal Opportunity Employer.