As AppOps Engineer you will focus on the day-to-day operations of our rapidly expanding web-based offerings, ensuring service scalability and reliability.
Responsible for driving operational excellence for the connected services that a business offers to its customers.
Apply your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences
Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings
Includes creating, developing & managing the deployment architecture for the application
Developing the monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts
Developing and driving incident management processes, playbooks and stakeholder communication mechanisms
Overseeing change management & configuration management operating mechanisms
You would need to be a part of a rotating on call schedule where you will be the POC 12x7
Driving root cause analysis (RCA) and risk management processes
Driving ongoing improvements and efficiencies in operational practices, tools & processes BU and Intuit-wide

Mandatory Skills:

Strong knowledge/experience in AWS or any Cloud Computing, Chef/Puppet/Salt configuration management system and Python/Perl Coding.
Required skills in Apache/Tomcat Web Server, JBoss, RedHat Linux, Mysql
Monitoring tools (Wily, NewRelic, Splunk etc) setup and configuration
Trouble shooting production issues
Performance tuning of App/Web tier
End to End System Administration

All your information will be kept confidential according to EEO guidelines.

AppOps/DevOps Engineer

Job Description