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Regional Field & Cross-Functional Feedback Loop
Field Ops Business Manager, Principal
BarcelonaPosted 3 weeks ago
Full-timeremote
Job Description
Field Ops Business Manager, Principal
Department: Sales
Employment Type: Full Time
Location: Barcelona
Description
The Field Ops Business Manager, Principal is a senior individual contributor and trusted partner to regional field leadership, responsible for driving operational rigor, sales effectiveness, and execution excellence across EMEA.
Operating at a principal level, this role combines strong analytical capability with deep field understanding to translate strategy into action. The Business Manager works hands-on with sales, marketing, ecosystem, and corporate teams to optimize processes, improve execution, and ensure regional priorities are delivered with discipline and impact.
This role acts as a critical bridge between strategy and day-to-day execution, enabling scale, predictability, and continuous improvement across the field organization.
Operating at a principal level, this role combines strong analytical capability with deep field understanding to translate strategy into action. The Business Manager works hands-on with sales, marketing, ecosystem, and corporate teams to optimize processes, improve execution, and ensure regional priorities are delivered with discipline and impact.
This role acts as a critical bridge between strategy and day-to-day execution, enabling scale, predictability, and continuous improvement across the field organization.
A Typical Day in the Life Includes:
Sales Effectiveness & Field Execution
- Partner closely with regional sales leadership to operationalize strategy, priorities, and targets.
- Develop, maintain, and drive execution of regional operational playbooks to improve sales productivity and forecast accuracy.
- Support adoption of Infor sales methodologies, tools, and best practices across field teams.
- Monitor operational KPIs and pipeline health, identifying risks and recommending corrective actions.
- Act as a day-to-day operational advisor to field leaders, supporting decision-making with data and insights.
Regional Field & Cross-Functional Feedback Loop
- Establish regular mechanisms to capture structured feedback from the field on tools, processes, and customer/partner dynamics.
- Translate field insights into clear, actionable recommendations for sales operations, marketing, enablement, and product teams.
- Ensure regional realities are effectively represented in corporate planning, prioritization, and initiatives.
- Support continuous improvement by closing the loop between strategy, execution, and feedback.
Sales Process Optimization & Change Delivery
- Lead and support initiatives to simplify and improve sales and partner processes, driving efficiency and scalability.
- Support change management activities, including communication, training coordination, and adoption tracking.
- Contribute to regional transformation initiatives by owning execution streams or work packages.
- Apply structured problem-solving to operational challenges, balancing speed with quality.
Stakeholder & Business Partnership
- Build strong working relationships with marketing, strategy, enablement, business operations, finance, and ecosystem teams.
- Support regional leadership reviews with clear insights, narrative, and performance tracking.
- Track progress against regional priorities, ensuring transparency and accountability.
- Proactively identify operational risks, dependencies, and improvement opportunities.st change this
What Differentiates This Role
- Principal IC role: No direct people management, but broad influence across the region.
- Execution-focused: Owns delivery and operational outcomes, not just strategy definition.
- Field-first mindset: Deep engagement with sales leadership and frontline realities.
- High visibility & impact: Works closely with senior regional stakeholders on business-critical priorities.
Basic Qualifications:
- Fluent in English, any additional language a plus
- Significant experience in sales operations, field operations, business management, or similar roles within an enterprise sales environment.
- Strong understanding of enterprise B2B sales cycles, pipeline management, and partner ecosystems.
- Demonstrated ability to drive operational execution, process improvement, and cross-functional initiatives.
- Strong analytical skills with the ability to turn data into practical insights and recommendations.
- Excellent communication and stakeholder management skills; comfortable working with senior leaders.
- Ability to operate independently, manage complexity, and balance strategic thinking with hands-on execution.
Preferred Qualifications:
Experience in an enterprise software organization is highly desirable.