HEAD OF AIRFREIGHT

HEAD OF AIRFREIGHT

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding has an opening for HEAD OF AIRFREIGHT in Cameroon. In this role, you will lead the airfreight operations sub-function at the country level and contribute to the development and implementation of the functional strategy to ensure the smooth flow of goods and information across customers’ global supply chains. You will proactively engage with customers and manage shipments in line with their expectations, while adhering to the country’s business strategy, as well as corporate guidelines and policies.

Join us in connecting people and improving lives!

In this HEAD OF AIRFREIGHT position

• You will formulate the airfreight operations strategy in line with the country’s business strategy and requirements, as well as global guidelines and policies.
• You will lead the planning and implementation of airfreight operations plans, measures, and budgets to achieve operational results, driving profitability, volume growth, and service expansion.
• You will develop plans, organize, and control large country projects and initiatives to provide fast, reliable, efficient, and cost-effective airfreight operations solutions.
• You will lead effective airfreight operations management through end-to-end capacity management, optimization of network procurement, implementation of consolidation opportunities, etc.
• You will oversee and take decisions related to operation sites, procurement of capacity, technical support (buying, capacity, etc.), and local purchasing in the country according to global policy.
• You will monitor and act on preferred carrier usage and related incentive deals within the country.
• You will steer market profiling and customer/competitor research and analysis activities to identify opportunities and challenges.
• You will define effective pricing strategies to sustain profitable growth and guide the identification and implementation of new products within the country, while providing input on solution design and service elements.
• You will liaise with sales teams to support interactions with key customers, providing pricing and margin guidance, and supporting bids, RFQs, and customer presentations.
• You will set and monitor the implementation of compliance standards, procedures, and specifications for the country in line with global guidelines.
• You will benchmark and embed best-in-class infrastructure and practices for airfreight operations at the country level.
• You will use available tools to proactively monitor and improve performance.
• You will conduct regular dialogues with the team to review quality and performance levels against targets.

Now, here’s what we need from you.

• Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, Commercial Management, DHL Business Knowledge, Business Processes, Business Strategy, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation, Negotiation, People Management, Resourcing.
• Education Level: Master's degree.
• Experience Level: more than 8 years.

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development.
• Competitive salary.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

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