Security Guard II

IMPORTANT NOTICES: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.

Arlington Public Library is seeking a Security Guard II to provide advanced, safety‑focused security services in a dynamic public library environment. This position supports the library’s commitment to maintaining welcoming, inclusive, and safe library spaces through a model that emphasizes professional judgment, de‑escalation, coordination, and customer service, while effectively responding to escalated safety and security incidents.

Specific duties include:

• Enforcing County ordinances, Library Rules of Conduct, administrative directives, and departmental regulations within assigned areas;

• Performing routine security patrols on foot or by vehicle;

• Responding to calls to assist in unusual or difficult situations, including serious confrontations with the public, accidents, break‑in complaints, and large special events;

• Investigating incidents and preparing clear, accurate, and timely written incident reports using the library’s incident reporting system;

• Reviewing incident reports and incident report system data to identify recurring security concerns and sharing information with supervisors to support operational improvements; and

• Serving as an operational liaison with County departments, public safety partners, and other organizations to support incident response, preparedness, and safety coordination.

The ideal candidate will be calm, professional and confident when responding to challenging or escalated situations and will have the following:

• Skills to de-escalate confrontations or serious situations; and

• Experience in training and supporting staff, coordinating effectively with public safety partners, and supporting welcoming public spaces.

Minimum Qualifications:

• Completion of requirements for graduation from a standard senior high school or vocational school, a G.E.D. certificate, or the equivalent; and

• Considerable experience as a security guard, police aide, or in other physical security work.

 Desirable: Preference may be given to applicants with knowledge of basic security concepts and practices plus experience in one or more of the following:

• Working in a public library, government facility, or other community‑focused public setting;

• Serving as an operational point of contact or liaison with law enforcement, emergency services, or other partner organizations;

• Using incident reporting software or case management systems to document, review, track and/or analyze security or safety incidents;

• Providing technical guidance, mentoring, or informal training to other staff; and/or

• Demonstrating strong customer service skills in a security or safety role, particularly when balancing enforcement with a welcoming environment.

SPECIAL REQUIREMENTS

Background Check: A pre-employment criminal records check will be conducted. It will include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You will be required to sign a release authorizing the County to obtain your background information.

A valid vehicle operator's license may be required based on assignment.

First Aid/CPR/AED Certification, or the ability to obtain within 60 days of hire.

ADDITIONAL INFORMATION

Work Hours and location: Full‑time, 40 hours per week. Work is performed as part of a 24/7 operation. Schedules may include evenings, weekends, and holidays and may change based on operational needs. This position will be based at Central Library and requires travel to other library locations.

Physical Requirements: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs. Click here to learn more about our commitment.

As an Employer of Choice, Arlington County offers a generous benefits package. For more information, click here.

Each section of the application must be completed. A resume may be attached; however, it will not substitute for the completed application. Incomplete applications may not be considered.

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