Assistant Park Manager - Middle Rock Holidays

  Be Part of Something Bigger at Ingenia!  At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.  We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.    Your Next Opportunity  We’re on the lookout for a Full Time Assistant Park Manager to join our team at our Middle Rock Holidays site.  Reporting to the Park Manager, you’ll play a key role in supporting daily park operations, guest experience, administration and compliance. You’ll be visible on the ground, helping guests, supporting the team, and making sure the park looks and operates at its best.   Why You’ll Love Life at Ingenia  We believe work should be rewarding, flexible, and full of perks:  Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%  Employee referral, employee of the month, and employee of the year rewards  Flexible work schedules to suit your lifestyle  Retailer discounts  1 week bonus leave if taking 4 weeks annual leave in a financial year Wellbeing coaching and support   In this Role, You’ll  Support daily park operations including occupancy, revenue delivery, presentation and guest experience Deliver consistently high customer service, resolve guest issues and respond to feedback professionally Assist with bookings, payments, reconciliations, invoicing, stock control and administrative processes Support rosters, preventative maintenance and hands‑on operational tasks across the park Ensure safety, compliance and operational continuity, including after‑hours emergency call‑outs   You’re Likely a Match If You  Have experience working in a hospitality, tourism, accommodation or fast‑paced customer‑facing environment Communicate confidently and calmly, with the ability to show empathy and resolve issues positively Bring a proactive, hands‑on approach and don’t mind rolling up your sleeves when needed Have supported bookings, payments, stock control, admin tasks or assisted a supervisor or manager Take safety seriously, pay attention to detail, and take pride in delivering quality outcomes You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.    Our Recruitment Process  We keep things simple and supportive:  Apply via our website; no cover letter needed  Quick phone chat and interview with your future manager  Background checks  Offer and onboarding; welcome aboard!  All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.    Let’s Create Amazing Experiences Together  Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.  Check out what life at Ingenia looks like on our LinkedIn page.