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MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners.
Working Hours: 8am - 4.30pm Monday - Friday
Salary Range (Based on Experience)
£70,000 to £75,000 per annum, depending on experience.
Technical Services Manager
One Millennium BridgePosted 1 months ago
Full-timeonsite
Job Description
Technical Services Manager
Department: Site - Office Buildings
Employment Type: Full Time
Location: One Millennium Bridge
Reporting To: Senior Building Manager
Compensation: £70,000 - £75,000 / year
Description
MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners.
We believe property management can be a force for good. That’s why we focus on making buildings work — not just for profit, but for people and the planet too. Through our Property Management framework, we help clients and occupiers navigate a rapidly changing landscape, delivering a fully integrated and genuinely holistic approach.
Most job descriptions read like a recipe without showing you what the finished dish should look like. We’d rather give you a clear picture of who we are, how we work, and the kind of person who thrives at MAPP.
If this role excites you and you think you could make a difference here, we’d encourage you to apply — even if you don’t tick every box. We’re interested in people who want to do meaningful work, add real value, and be rewarded for their efforts in a genuinely great place to work.
Inclusion at MAPP
We want the real estate industry to be a career path where people feel both welcome and wanted. We’re proud of the progress we’ve made so far, but we’re always challenging ourselves to do better. We want the best people to see themselves thriving at MAPP. Creating an environment where everyone feels able to be themselves is essential to that – because diverse perspectives, lived experience and ways of thinking make us stronger.
Our values and how we work
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp, and that commitment to doing business responsibly shapes our decisions every day. We recently were reaccredited and improved our score significantly.
We want you to learn, grow and challenge yourself. As a business, MAPP has grown consistently over the past five years, and we promote around 10% of our office-based roles internally each year. We invest in development, create opportunities to broaden professional horizons, and make time to connect — through charity days, fundraising, learning initiatives and social events.
High expectations & employee ownership
What makes MAPP distinctive is that we are owned by an Employee Ownership Trust. There are no external shareholders — our business is held on behalf of our people. This creates a more inclusive and transparent environment, where employees are informed, involved, and able to influence how we move forward. It also means that when the business succeeds, that success is shared — typically through a profit share that can be paid tax-free to each individual.
Being employee-owned shapes the way we show up. It encourages us to think long term, take ownership of our decisions, and care about the impact of our work. We place a strong emphasis on trust, expecting people to use their judgement, take initiative, and support one another. Collaboration, curiosity, and accountability are key to maintaining both our performance and our culture.
In return, we offer autonomy, support and the opportunity to grow in a business where your contribution genuinely matters.
Why join MAPP?
This role gives you the opportunity to be part of something a little bit special in property management. We’re always looking for great character — that’s what makes someone a MAPP person. If that sounds like you, we’d love to hear from you.
A few facts about MAPP you might like to know:
Our engagement scores are consistently high and in 2025, we had an engagement score of 83% and 92% of our people recommend MAPP as a great place to work.
Title, Team and Role Summary
Title : Technical Services Manager - One Millennium Bridge
Team : Site - London Office Buildings
Who Does This Role Report Into?
Site Senior Building Manager - One Millennium Bridge
Role Summary / Purpose and Scope
This role will initially be based at One Millennium Bridge and will be based there 5 days per week working closely with the client to successfully bring the property from PC to full occupation. It is however envisaged that as the building is fitted out by the incoming tenants, this requirement may move to 2 or 3 days at One Millennium Bridge with the TSM’s responsibility opening out the wider portfolio. Their purpose will include:
Team : Site - London Office Buildings
Who Does This Role Report Into?
Site Senior Building Manager - One Millennium Bridge
Role Summary / Purpose and Scope
This role will initially be based at One Millennium Bridge and will be based there 5 days per week working closely with the client to successfully bring the property from PC to full occupation. It is however envisaged that as the building is fitted out by the incoming tenants, this requirement may move to 2 or 3 days at One Millennium Bridge with the TSM’s responsibility opening out the wider portfolio. Their purpose will include:
- While site teams will continue to hold ongoing management day-to-day responsibilities for all service partners, the Technical services manager will provide a dedicated technical resource across One Millennium Bridge.
- Liaise with the LOB operational team to assist in the delivery of any MEP-focused ESG
- Take a lead role in building optimisation implementations
- Consider implementation of new technologies including ‘Smart buildings solutions@ and Internet of Things (IOT) monitoring solutions
- MEES, or carbon to net-zero initiatives.
- Take a lead role in liaising with any fit-out, project work, or redevelopment instructions.
- Review technical documentation on behalf of managing agents relating to fit-out, project, or redevelopment work.
- Lead and assist operational teams with management and partnerships of MEP/VT supply partners, including consultants where appropriate.
- Provide advice and guidance on any MAPP-instructed MEP or VT projects and escalate these requests to the Technical Service Director
- Provide guidance to responsible persons on the management of compliance documentation and associated actions arising.
- Provide ad hoc Technical resources to the wider Portfolio to ensure MEP compliance audits are completed in line with the requirements of ACOPs, ISO, and British standards applicable to MAPP’s management to aid the MAPP V1 standards.
- Contribute to the Facilities Management, Building Consultancy, and Sustainability team's service offering, and develop a partnering ethos to aid the MAPP V3 offers.
- Provide input and comment on project works, from an ongoing maintenance and facilities management perspective
Skills, Knowledge and Values
Skills (People & Technical)
- Engage with the Facilities Management, Building Consultancy, and Sustainability teams and develop a partnering ethos to aid V3 offers.
- Assist in the administration of MEP Data in Risk Wise and other electronic management systems for the Facilities Management Team.
- Assist with the management of technical site inspections, audits
- Take a lead role in liaising with any fit-out, project work, or redevelopment instructions.
- The role may require a degree of out-of-hours support and guidance for maintenance and emergency activities as required
- Support the Facilities Management Team on small building works projects such as fabric works, plant replacement, and insurance works, ensuring projects are delivered on time, cost, and quality.
- Provide Engineering contact touchpoint for business, direct questions either upward to TSD and LOB teams or via consultants support network.
- Periodic Audits Management – in conjunction with MEP consultants Review of Contractor PPM documentation and Contractor logbooks, inspections of Plant Room and M & E equipment to ensure good condition and operation.
- Review of Water Management System and Closed Water testing data
- Review of all MEP-related H&S requirements and associated documentation
- Monitoring statutory and internal compliance, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements
- Pro-active, flexible attitude to changes in the company, IT systems and the role
- Further information in the Role Profile
Values & Behaviour
- Exhibition of MAPP Values : Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Engaging with the Big Picture
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work including attention to delivery to all stakeholders
- Innovative Solutions and Problem Solving
- Developing Self and Others and willing to Learn
- Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.
- Strong written and verbal communications including report writing
Experience and Salary
Level of Experience / Certifications:
- 4 years experience of working in a similar role
- Demonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property.
- Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution.
- Knowledge of working at height, confined spaces, pressure systems and substantial knowledge of operating, maintaining, and HVAC systems.
- Computer literate; able to create spreadsheets, presentations and write logical, succinct, and persuasive reports
Qualifications:
- Relevant Engineering qualification or experience.
- Relevant professional and/or technical qualification or membership IWFM/ NEBOSH/ IOSH
Working Hours: 8am - 4.30pm Monday - Friday
Salary Range (Based on Experience)
£70,000 to £75,000 per annum, depending on experience.