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Job Description
Building Operations and Facility Management (35%)
- Conduct routine interior and exterior building inspections to identify maintenance, custodial, safety, and operational issues.
- Document deficiencies and building conditions; submit, track, and follow up on work requests using the university’s computerized maintenance management system (e.g., Maximo).
- Coordinate with Facilities Services trades and monitor preventive, scheduled, and corrective maintenance to ensure timely, quality completion and occupant satisfaction.
- Identify emerging facility needs and proactively recommend solutions to support building performance and operational health.
- Serve as the primary Facilities Services representative for assigned buildings.
- Assist with communication and occupant coordination of repairs, renovations, and improvement projects – as directed by FS and/or FPD.
- Support safe, clean, and reliable building operations in alignment with university standards.
- Provide excellent customer service to faculty, staff, students, and visitors.
- Serve as the primary point of contact for building occupants regarding facility concerns.
- Communicate clearly and professionally regarding maintenance activities, timelines, and service disruptions.
- Build positive working relationships with departments and campus partners.
- Escalate complex, unresolved, or sensitive issues to the Assistant Director as appropriate.
- Support a culture of accessibility, responsiveness, and campus stewardship.
- May coordinate some AV, lobby displays and minor IT troubleshooting.
- Assist with deferred maintenance identification and documentation.
- Support safety initiatives and compliance with university policies and procedures.
- Coordinate all space usage and occupancy change requests with the Office of Space Management for consideration. Assist occupants with navigating approved space changes and new occupant building and space orientation. Works within KU’s space management and space use policies.
- Assist with conducting routine space inventories and participate in the annual space survey.
- Ensures occupants are complying with KU’s modification of university property policy.
- Keeps track of departmental and university assets in the assigned facilities. Communicates changes and coordinates updates as needed.
- Establishes, coordinates and communicates facility rules and pertinent schedules.
- Maintains inventory control functions including vendor management, purchasing, billing, reconciliation and collections.
- Manages shipping/receiving, dock equipment and export control as needed.
- Identify and report safety hazards, code concerns, and compliance issues.
- Serve as the Chair of the Facility Safety Committee and Emergency Preparedness Committee.
- Assist with initial response to facility emergencies during assigned shifts and participate in on-call rotation as required.
- Coordinate with EHS, emergency responders, and Facilities Services during urgent situations.
- Maintains inventory control including hazardous material and chemical records as needed.
- Assist with lab safety issues in coordination with EHS.
- Assists occupants with key and access control systems for assigned facilities in coordination with departmental and operations stakeholders.
- Understands and coordinates emergency response planning and communication. Acknowledges alarms (including after hours) and may be required to respond on site depending on the severity of the issue.
- Assist the Assistant Director with special projects, inspections, or initiatives.
- Backup support for other facilities as needed. May rotate with other Facility Managers – with appropriate training, documentation and support.
- Operate KU-issued vehicles to transport self and materials between work sites.
- Support continuous improvement efforts within Facilities Services.
- May supervise student administrative staff.