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Jobgether

Technical Customer Support Agent (all genders)

IndiaPosted 1 weeks ago
Full-timehybrid

Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Customer Support Agent (all genders) in India.

This role sits at the intersection of customer support and travel technology, helping ensure smooth booking experiences for partners and end users across a global transportation marketplace. You will handle a variety of inbound requests related to bookings, technical issues, and fraud cases while acting as a key point of contact for fast and accurate resolutions. Working in a fast-paced, international environment, you will collaborate closely with technical, product, finance, and retail teams to resolve issues end-to-end. The position offers strong exposure to data-driven troubleshooting, APIs, and modern support tools. You will also contribute to process improvements that enhance efficiency and partner satisfaction. This is a high-impact role where your work directly improves the reliability of a platform used by global travel leaders.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Customer Support Agent (all genders) in India.

This role sits at the intersection of customer support and travel technology, helping ensure smooth booking experiences for partners and end users across a global transportation marketplace. You will handle a variety of inbound requests related to bookings, technical issues, and fraud cases while acting as a key point of contact for fast and accurate resolutions. Working in a fast-paced, international environment, you will collaborate closely with technical, product, finance, and retail teams to resolve issues end-to-end. The position offers strong exposure to data-driven troubleshooting, APIs, and modern support tools. You will also contribute to process improvements that enhance efficiency and partner satisfaction. This is a high-impact role where your work directly improves the reliability of a platform used by global travel leaders.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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Technical Customer Support Agent (all genders) at Jobgether | Renata