
Technical Customer Support Agent (all genders)
Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Customer Support Agent (all genders) in India.
This role sits at the intersection of customer support and travel technology, helping ensure smooth booking experiences for partners and end users across a global transportation marketplace. You will handle a variety of inbound requests related to bookings, technical issues, and fraud cases while acting as a key point of contact for fast and accurate resolutions. Working in a fast-paced, international environment, you will collaborate closely with technical, product, finance, and retail teams to resolve issues end-to-end. The position offers strong exposure to data-driven troubleshooting, APIs, and modern support tools. You will also contribute to process improvements that enhance efficiency and partner satisfaction. This is a high-impact role where your work directly improves the reliability of a platform used by global travel leaders.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Customer Support Agent (all genders) in India.
This role sits at the intersection of customer support and travel technology, helping ensure smooth booking experiences for partners and end users across a global transportation marketplace. You will handle a variety of inbound requests related to bookings, technical issues, and fraud cases while acting as a key point of contact for fast and accurate resolutions. Working in a fast-paced, international environment, you will collaborate closely with technical, product, finance, and retail teams to resolve issues end-to-end. The position offers strong exposure to data-driven troubleshooting, APIs, and modern support tools. You will also contribute to process improvements that enhance efficiency and partner satisfaction. This is a high-impact role where your work directly improves the reliability of a platform used by global travel leaders.