Director of Operations, Installation & Maintenance

Job SummaryThe Director of Operations, Installation & Maintenance will partner directly with executive leadership to drive operational excellence across multiple business units. This role will be responsible for solving complex operational challenges, improving execution, strengthening accountability, and supporting both union and non-union teams in a fast-moving, remote environment.This is a high-visibility leadership role for someone who can balance strategic thinking with hands-on operational problem solving across installation and maintenance functions. Key Responsibilities Partner with the President and senior leadership to support operational priorities across multiple business units. Lead efforts to solve complex operational challenges related to installation and maintenance functions. Assess current workflows, identify inefficiencies, and implement process improvements that drive consistency and performance. Support leaders and teams across union and non-union environments with a practical, business-minded approach. Develop and maintain operating rhythms, reporting structures, and accountability systems across business units. Standardize key operational practices while allowing for business-unit-specific needs. Analyze business performance, identify trends, and recommend solutions to improve service, productivity, and execution. Collaborate with leaders across functions to align operational decisions with business goals. Support change management efforts and drive adoption of new processes, tools, and expectations. Provide coaching and operational support to managers and key stakeholders as needed. Required Qualifications Bachelor’s degree required; MBA strongly preferred. 5+ years of people management experience. 3–5 years of consulting, management, or operational leadership experience. Experience supporting multiple business units or locations in a complex environment. Strong background in solving operational problems and improving business performance. Ability to work effectively in both union and non-union environments. Strong communication, analytical, and cross-functional leadership skills. Proven ability to influence and partner with senior leaders. Military/Trade leadership experience is a plus. Preferred Experience Experience in installation, maintenance, field operations, or similar service-based environments. Experience leading through organizational growth, transformation, or process improvement. Strong executive presence and ability to operate independently in a remote setting. This role is best suited for someone who has already led teams and operations at a high level and is ready to step into a broader enterprise-facing position supporting multiple business units and senior leadership. Travel: Yes, 30-40% Base salary: $160k-$210k per year. This role may be eligible for participation in discretionary bonus plan based on company and individual performance.Notes: Actual compensation will be based on skills, experience, and work location, and may vary from the posted range. Hiring bonuses (and any guaranteed year-end bonuses) are administered under Company policy and are not earned until all stated conditions are met (e.g., active employment on the payment date). This posting reflects compensation at the time of posting and may be updated. #LI-JS1 #LI-Remote