Senior Director, Revenue Operations

Overview Epsilon is transforming its Revenue Operations model by building a Field-Aligned Revenue Analysts team that partners directly with Sales leadership to drive smarter, insight-led growth. We are seeking a Senior Director, Revenue Operations, to lead this transformation. In this role, you will build and lead a team of embedded analysts aligned to our Technology, Digital Media, and Data practices—shifting the function from traditional reporting and process support to strategic partnership, client intelligence, and revenue insight generation. Your team will operate as trusted advisors to Sales leaders, bringing deep account knowledge, data-driven challenge, and actionable insights into every revenue conversation. You will define what “great” looks like for field-aligned analytics—establishing the frameworks, expectations, and culture required to move from reactive reporting to proactive revenue impact. You will also play a key role in large-scale revenue infrastructure initiatives, including the consolidation and harmonization of Salesforce instances, helping establish a unified data foundation that enables consistent reporting, accurate forecasting, and scalable growth across the organization. You will partner closely with Sales, Finance, Marketing, and Revenue Systems leadership to ensure the organization operates with clarity, accountability, and a shared understanding of performance, risk, and growth opportunities. This is a highly visible leadership role responsible for redefining how Revenue Operations supports the business and directly influencing Epsilon’s ability to drive predictable, scalable growth. Responsibilities Build and Lead a Field-Aligned Analytics Function Stand up and lead a high-performing team of field-aligned revenue analysts embedded within sales segments Define roles, expectations, and success metrics for embedded analysts Coach the team to operate as strategic partners, not just reporting resources Establish Deep Account & Segment Intelligence Define the standards for account-level analysis across the organization Ensure the team delivers deep insights into revenue trends, whitespace opportunities, competitive exposure, and account risk Drive consistency in how analysts build and maintain knowledge of their segments Elevate Pipeline and Forecast Rigor Transform pipeline and forecast reviews by embedding data-driven challenge into the process Equip your team to pressure-test assumptions, identify risks early, and improve pipeline forecast accuracy Partner with Sales leadership to drive accountability and consistency in pipeline management Deliver Actionable Segment-Level Insights Oversee the development of segment scorecards and performance frameworks that highlight trends, risks, and growth opportunities Ensure insights are actionable, forward-looking, and directly tied to revenue outcomes Standardize how performance is measured and communicated across the business Identify and Drive Revenue Growth Opportunities Establish processes for uncovering cross-sell, upsell, and whitespace opportunities across accounts Ensure insights generated by the team translate into tangible sales actions and revenue impact Partner with Sales leadership to align insights with strategic priorities Lead Revenue Data & Platform Harmonization Partner with Revenue Systems and technical teams to support the consolidation of multiple Salesforce instances into a unified platform Define business requirements, data standards, and operating models to ensure consistency across segments Drive alignment on core definitions (pipeline stages, forecasting methodology, account hierarchy) across legacy organizations Ensure the unified CRM environment enables accurate pipeline visibility, consistent forecasting, and scalable reporting Lead adoption of standardized processes and data practices across the sales organization Lead Cross-Functional Alignment Collaborate with Sales, Finance, Marketing, and Revenue Systems teams to align on data, definitions, and priorities Ensure the data foundation supports accurate, scalable insight generation Influence broader RevOps strategy to support the field-aligned model Drive Cultural Transformation Shift the perception of Revenue Operations from a support function to a strategic partner to sales Build a culture where analysts are expected to challenge assumptions and contribute to business decisions Establish the standard that Revenue Operations “knows the business” at a deep, actionable level Qualifications What You’ll Bring With You 8–12+ years of experience in Revenue Operations, Sales Operations, Strategy, or Analytics roles, with leadership experience Proven ability to build and lead high-performing analytical or RevOps teams Strong business insight with experience partnering directly with Sales leadership Experience driving pipeline management, forecasting rigor, and revenue performance analysis Demonstrated ability to translate complex data into clear, actionable insights that influence executive decisions Experience supporting or leading large-scale CRM transformations, including Salesforce instance consolidation, data model standardization, or post-merger system integration efforts Strong communication and executive presence, with experience operating in highly cross-functional environments Experience working with CRM systems (Salesforce preferred) and GTM data ecosystems Ability to lead through change and drive adoption of new ways of working Why You Might Stand Out From Other Talent Direct experience leading or playing a key role in Salesforce instance consolidation or multi-org harmonization, including aligning data models, processes, and reporting across business units Experience operating in post-merger or highly fragmented system environments and driving standardization at scale Experience implementing or operating within a field-aligned or embedded analytics model Background in AdTech, MarTech, or data-driven marketing services environments Proven success transforming a Revenue Operations or Sales Operations function Experience supporting executive-level pipeline reviews, QBRs, and business planning Strong analytical toolkit (SQL, BI tools, advanced modeling) combined with business storytelling ability Track record of influencing Sales leadership and driving measurable revenue impact What Success Looks Like Sales leaders view Revenue Operations as a trusted partner that understands their business deeply Field-aligned analysts are embedded, proactive, and consistently delivering insights—not just reporting results Pipeline reviews are more rigorous, with improved forecast accuracy and earlier risk identification Clear visibility into account health, segment performance, and growth opportunities A unified and trusted CRM data foundation that enables consistent reporting, forecasting, and decision-making across all segments Revenue Operations is seen as a driver of growth, not just a support function Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Base Salary: $146,200.00 - $305,000.00 Annually Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time. The application deadline for this job posting is 07/15/2026. Additional Information When You Join Us, We’ll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge: Flexible time off (FTO), 15 paid holidays Time to Recover: Paid sick time Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms. Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to [email protected] to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. #LI-DNI

What You’ll Bring With You 8–12+ years of experience in Revenue Operations, Sales Operations, Strategy, or Analytics roles, with leadership experience Proven ability to build and lead high-performing analytical or RevOps teams Strong business insight with experience partnering directly with Sales leadership Experience driving pipeline management, forecasting rigor, and revenue performance analysis Demonstrated ability to translate complex data into clear, actionable insights that influence executive decisions Experience supporting or leading large-scale CRM transformations, including Salesforce instance consolidation, data model standardization, or post-merger system integration efforts Strong communication and executive presence, with experience operating in highly cross-functional environments Experience working with CRM systems (Salesforce preferred) and GTM data ecosystems Ability to lead through change and drive adoption of new ways of working Why You Might Stand Out From Other Talent Direct experience leading or playing a key role in Salesforce instance consolidation or multi-org harmonization, including aligning data models, processes, and reporting across business units Experience operating in post-merger or highly fragmented system environments and driving standardization at scale Experience implementing or operating within a field-aligned or embedded analytics model Background in AdTech, MarTech, or data-driven marketing services environments Proven success transforming a Revenue Operations or Sales Operations function Experience supporting executive-level pipeline reviews, QBRs, and business planning Strong analytical toolkit (SQL, BI tools, advanced modeling) combined with business storytelling ability Track record of influencing Sales leadership and driving measurable revenue impact What Success Looks Like Sales leaders view Revenue Operations as a trusted partner that understands their business deeply Field-aligned analysts are embedded, proactive, and consistently delivering insights—not just reporting results Pipeline reviews are more rigorous, with improved forecast accuracy and earlier risk identification Clear visibility into account health, segment performance, and growth opportunities A unified and trusted CRM data foundation that enables consistent reporting, forecasting, and decision-making across all segments Revenue Operations is seen as a driver of growth, not just a support function Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Base Salary: $146,200.00 - $305,000.00 Annually Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time. The application deadline for this job posting is 07/15/2026.

Build and Lead a Field-Aligned Analytics Function Stand up and lead a high-performing team of field-aligned revenue analysts embedded within sales segments Define roles, expectations, and success metrics for embedded analysts Coach the team to operate as strategic partners, not just reporting resources Establish Deep Account & Segment Intelligence Define the standards for account-level analysis across the organization Ensure the team delivers deep insights into revenue trends, whitespace opportunities, competitive exposure, and account risk Drive consistency in how analysts build and maintain knowledge of their segments Elevate Pipeline and Forecast Rigor Transform pipeline and forecast reviews by embedding data-driven challenge into the process Equip your team to pressure-test assumptions, identify risks early, and improve pipeline forecast accuracy Partner with Sales leadership to drive accountability and consistency in pipeline management Deliver Actionable Segment-Level Insights Oversee the development of segment scorecards and performance frameworks that highlight trends, risks, and growth opportunities Ensure insights are actionable, forward-looking, and directly tied to revenue outcomes Standardize how performance is measured and communicated across the business Identify and Drive Revenue Growth Opportunities Establish processes for uncovering cross-sell, upsell, and whitespace opportunities across accounts Ensure insights generated by the team translate into tangible sales actions and revenue impact Partner with Sales leadership to align insights with strategic priorities Lead Revenue Data & Platform Harmonization Partner with Revenue Systems and technical teams to support the consolidation of multiple Salesforce instances into a unified platform Define business requirements, data standards, and operating models to ensure consistency across segments Drive alignment on core definitions (pipeline stages, forecasting methodology, account hierarchy) across legacy organizations Ensure the unified CRM environment enables accurate pipeline visibility, consistent forecasting, and scalable reporting Lead adoption of standardized processes and data practices across the sales organization Lead Cross-Functional Alignment Collaborate with Sales, Finance, Marketing, and Revenue Systems teams to align on data, definitions, and priorities Ensure the data foundation supports accurate, scalable insight generation Influence broader RevOps strategy to support the field-aligned model Drive Cultural Transformation Shift the perception of Revenue Operations from a support function to a strategic partner to sales Build a culture where analysts are expected to challenge assumptions and contribute to business decisions Establish the standard that Revenue Operations “knows the business” at a deep, actionable level