Senior Assistant Caseworker- DCFS Southwest Region (Richfield)

A Senior Assistant Caseworker, Office Support, is a clerical position and serves a resource to professional child welfare social work staff by providing direct client services. Duties include taking and distributing meeting minutes, answering phones, greeting visitors and clients, completing Clear Search requests and Live Scan Fingerprinting for caseworkers, assisting with supervised visits, transporting youth and clients, maintaining files and records, and assisting with additional office and case support functions as assigned. They also perform the following tasks: Assisting in covering the reception area Greet and assist walk-in clients Receive incoming telephone calls and directs them to the appropriate staff member. Preparing letters and/or documentation for courts and/or clients. Mailing certified mail to clients or sheriff; tracking in SAFE case system. Creating, maintaining, scanning, and/or archiving files, reports, etc. Oversee the maintenance and scheduling of State vehicle upkeep to ensure compliance and operational efficiency. Complete Live Scan fingerprinting. Retrieving files for workers, AGs, supervisors, and audits. Assisting with 24-hour notifications and priors. Maintaining the upkeep of office equipment. Taking and transcribing minutes at meetings. Assisting with completing Medicaid applications. Responsible for processing payments, managing financial transactions and handling other related financial tasks as assigned. Transportation of clients and children. Supervise and monitor visits Other duties as assigned