Medical Secretary - Surgical Specialists
Job Description
The Impact You Can Make
The Medical Secretary manages the reception function of the office / practice in a professional manner, accommodating the patient, physician, and resources available.
Team Impact
Greet patients and ascertain all required documentation is on file, and accurate, obtaining history from new patients: and greet visitors, salespersons, determine nature of business and physician availability.
How You Will Fulfill Your Potential
Responsibilities
- Screen calls, using mature judgement to determine callers needs, referring to nurse or physician if necessary.
- Schedule appointments, and make follow up appointments for other services on behalf of patient.
- Greet patients and ascertain all required documentation is on file, and accurate, obtaining history from new patients: and greet visitors, salespersons, determine nature of business and physician availability.
- Prepare and maintain patients charts, ensuring all pertinent documentations are filed
- Sort incoming mail, including lab or tests results, routing appropriately and promptly.
- Review patients financial and/or insurance information, preparing appropriate referrals or other 3rd party forms and documents. Contacts insurers to secure referrals on behalf of patient.
Education/Experience:
- Successful completion of high school or has a high school equivalency diploma
- Previous clerical/office training and/or education with medical terminology preferred
Skills/Abilities:
- Ability to effectively communicate with patients, staff, students, and physicians.
- Ability to provide excellent customer service to a variety of people.
- Ability to promote and work in a team setting.
- Possess strong skills in:
- Computers
- Problem solving
- Multi-tasking
- Prioritizing
Licenses/Certificates/Registrations:
- None required
Salary Range
The expected base rate for this Glens Falls, New York, United States-based position is $18.00 to $23.62 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.