Sales & Catering Coordinator

#IND200

Sales Coordinator

Join a Team Where Hospitality Meets Opportunity

At Cambria Hotel Austin Downtown, we believe exceptional guest experiences begin with exceptional team members. We are seeking an energetic, organized, and service-driven Sales Coordinator to support our Sales & Catering team and help create memorable experiences for our guests before they even arrive.

This is an exciting opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and is looking to grow a long-term career in hospitality sales. Whether you're looking to expand your hotel experience or take the next step toward a future leadership role, we provide the tools, training, and support to help you succeed.

Why You'll Love Working With Us

We invest in our people and are committed to helping our team members thrive both personally and professionally.

Benefits & Perks Include:

• Rolling Paid Time Off (PTO)
• Paid Holidays
• 401(k) with Company Match
• Tuition Reimbursement Programs
• Leadership Development & Career Growth Opportunities
• Complimentary Wellness Resources and Support Tools
• Employee Discounts on Hotel Rooms, Dining, Travel, and Entertainment Experiences
• Medical, Dental, and Vision Insurance
• Employee Recognition Programs
• A collaborative and supportive work environment with opportunities to advance within Pyramid Global Hospitality

What You'll Do

As a Sales Coordinator, you will play a critical role in supporting the Sales & Catering team while serving as an important first point of contact for prospective guests and clients. Your attention to detail, responsiveness, and commitment to service will help drive business and create seamless experiences.

Key Responsibilities:

• Answer incoming sales inquiries and qualify leads
• Schedule appointments and calls for the Sales & Catering team
• Prepare and distribute sales materials, proposals, and promotional packages
• Assist with contracts, banquet event orders, estimates, and client correspondence
• Coordinate and support site tours and client visits
• Create monthly sales reports, lead recaps, and activity updates
• Maintain accurate information within the Sales & Catering system
• Update event actuals following program completion
• Manage office supplies and maintain sales collateral inventory
• Prepare sales kits and presentation materials
• Send thank-you cards, emails, and post-event follow-up communications
• Provide exceptional customer service while building excitement for guests' upcoming stays and events

What We're Looking For

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office Suite
• Ability to multitask and prioritize in a fast-paced environment
• A positive attitude and passion for delivering outstanding service
• Previous hospitality, hotel, or sales support experience preferred
• Experience with Delphi or hotel sales systems is a plus

Build Your Future With Us

This role offers more than just a job—it offers a pathway to a rewarding career in hospitality. If you're passionate about people, service, and creating exceptional experiences, we'd love to meet you.

Apply today and discover what makes Cambria Hotel Austin Downtown a great place to grow your career.