Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Regional Service Director based in the United States.
This senior leadership role is responsible for driving service excellence and commercial performance across a large U.S. region within a global healthcare organization.
It focuses on leading field service teams to ensure high system uptime, strong customer satisfaction, and operational efficiency across clinical laboratory environments.
The role plays a critical part in supporting the successful installation, implementation, and ongoing performance of advanced diagnostic solutions at customer sites.
You will lead cross-functional technical teams, ensuring consistency in service delivery, compliance, and process standardization across the region.
The position combines strategic leadership, customer engagement at executive level, and hands-on operational oversight of service execution.
It is a high-impact role where service quality directly influences customer retention, renewal rates, and business growth.
The environment is fast-paced, highly technical, and customer-centric, with a strong emphasis on innovation and healthcare outcomes.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Regional Service Director based in the United States.
This senior leadership role is responsible for driving service excellence and commercial performance across a large U.S. region within a global healthcare organization.
It focuses on leading field service teams to ensure high system uptime, strong customer satisfaction, and operational efficiency across clinical laboratory environments.
The role plays a critical part in supporting the successful installation, implementation, and ongoing performance of advanced diagnostic solutions at customer sites.
You will lead cross-functional technical teams, ensuring consistency in service delivery, compliance, and process standardization across the region.
The position combines strategic leadership, customer engagement at executive level, and hands-on operational oversight of service execution.
It is a high-impact role where service quality directly influences customer retention, renewal rates, and business growth.
The environment is fast-paced, highly technical, and customer-centric, with a strong emphasis on innovation and healthcare outcomes.