DevOps Infrastructure Engineer Expert

About AXA As a world-leading insurance company, we act for human progress by protecting what matters

With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community

Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us

Join AXA and you’ll feel like you belong, are included and can thrive

You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives

This is your chance to build the tomorrow you want

Know you can

About the entity AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution

We are present across 17 countries with committed, highly qualified teams

We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary

At AXA Group Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer experience State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks High-Performing Global Team for stronger partnerships with AXA entities About the job Reporting to the Product Line Exec, the DevOps Infrastructure Engineer Expert is responsible for the design and delivery of features and solutions that cover multiple GIP products

The role involves requirements gathering and working together with product owners and technical design leads in the creation of a high-level solution design (HLD) that can be implemented by the GIP build teams into low level designs (LLD) and implementation via agile sprint delivery

A part of the role will also include the solution design related GIP configuration data and document the lifecycle of this data within the product department

This role involves ensuring the accuracy, consistency and integrity of configuration data across various products and platforms

Inside GIP, the person will work closely with the different product build teams to streamline the use of configuration data and correct processing during its lifecycle

The primary focus is to have high quality configuration data that can be trusted in all automation processes that GIP is responsible for

Examples of processes are server and database provisioning processes, in place upgrade processes (IPU), auto healing processes, … therefore the person will also initiate improvement initiatives together with the different GIP product owners

DevOps Infrastructure Engineer Expert : Is responsible for the creation of GIP solution designs: Requirements gathering of new feature requests that span multiple products in our product department

Taking into account the GIP product roadmap

Working together with product owners and technical leads and creating a high-level design or blueprints

Protecting simplicity and avoiding unnecessary technical complexity

Making sure our product teams translate high-level designs into low level component designs

Contributes to the PI planning and driving solution delivery: Understanding dependencies and negotiating with multiple product teams during sprint planning

Taking into account agreed priorities and being able to identify what must come first and what can wait

Follow up of agreed solution areas and detect blockers in the solution delivery

Focus on GIP configuration data management: Identifying the root source of GIP configuration data and where it is stored

Defining the GIP operational processes that use configuration data

Technically understand how configuration data enters our product line and how it is used by our products

Maintaining a relationship with other product lines concerning the exchange of configuration data both in and out

Involved in the creation of GIP reports and dashboard using configuration data

Making sure our data is used in a consistent way

Proposes control mechanisms (reports, monitoring, alerts, …) that detect inconsistencies and defines corrective actions to keep configuration data at high quality

Identifies metadata created in our product line that can potentially provide additional value inside GIP but also to external stakeholders outside GIP

Defines feeding mechanisms towards the agreed data repositories and makes sure the data is available for consumption

Proposing GIP service improvement initiatives: Understand how our products are used in an operational way

See where new product features can improve our operational service

See new opportunities for AIOPS automation and make proposals that can reduce operational effort

Assist our product line to be API ready in the near future by understanding the automated processes that will be requested via enterprise integration platforms where GIP configuration data will play an important role

Expected skills & experience Proven relevant experience in IT product engineering and/or operations in an international, large-scale and highly visible context with technology evolution challenges

Proven experience in a similar role and able to work together with technical senior subject matter experts

A good listener to experts while at the same time being an inspiration for the creation of new solutions

Understand when to provide guidance and when to trust the expert teams

Understands the technical capabilities of our product department and know who needs to work together to build and implement new solutions

Team work is crucial

Can create and present new high-level solution design proposals to architecture governance bodies in AXA GO

Technical skills Strong general knowledge in IT and Datacenter architectures, from network, infrastructure layer to database and middleware, web architectures, automation tools, cloud integration, … Sufficient experience to build solution designs that cover both on-premise and public cloud datacenters

Can talk, negotiate and build solutions together with public cloud experts (AWS and Azure)

Scrum Agile and DevOps methodology

Leadership & Soft skills Strong organizational and technology skills with an ability to manage competing demands

Discipline and method

Ability to change to fit new circumstances and be able to handle unexpected demands

Ability to convince, federate and motivate beyond the hierarchical team and in multi-cultural environment

Excellent presentation and training skills, communication adapted to the audience, including executives

Work with minimal direct guidance, self-motivated and proactive

Assertiveness, empathy, active listening

Customer centric, result and delivery orientated

Fluent in English What we offer We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.