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Implementation Consultant - Talent Management Systems (Entry Level) - Hybrid
Bethesda, MD, USPosted 2 weeks ago
hybrid
Job Description
The Role: We are looking for driven, innovative Implementation Consultants eager to grow in the dynamic field of talent management technology and provide recognized, exceptional client service. The Implementation Consultant is responsible for requirements analysis, business process mapping, training, solution design, and implementation of learning, performance, succession planning, recruiting, and compensation management systems such as Cornerstone OnDemand and Docebo. You will work closely with Educe clients to help them transition to new cloud-based software, helping them optimize the return on their technology investment. You will serve as the liaison between the client business teams, the technical resources assigned to the project, and the software vendor(s). You will be responsible for system configuration based on specific client requirements as well as ensuring that the solution is properly tested, and the client is prepared to adopt it successfully at launch. The Responsibilities: The position involves working closely with clients and colleagues to do the following: Gather requirements and define and map current processes in order to create "to be" business processes for the client based on current best practices. Analyze and document design specifications for the application. Implement application design by working closely with both the client and Educe technical team. Assist in user acceptance testing efforts and act as the liaison between the client and the system implementation team in troubleshooting product issues as they apply to the client's business. Participate in end-user training by providing both product knowledge and insight on the client's business processes and solution design. Additionally, the position involves helping to develop and improve the Educe internal infrastructure as a whole and contributing to organizational objectives .