Job Description
Senior Analyst, Equities Operations, DSM Operations
About Us
LSEG is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to perfection in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and build jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.
Role Profile
The Senior Analyst is responsible for supporting the operation of trading services across LSE and Turquoise venues. This includes processing of admission applications, the enrichment and maintenance of reference data, and implementation of regulatory and market updates, including the review and handling of corporate actions. The Analyst will also assist in developing system enhancements in both departmental and business-wide projects, working closely with Market Operations, Technology and external collaborators.
Team Description
The Equities Operations team is responsible for maintaining trading services and reference data across LSE, Turquoise and associated venues. This includes the management of daily updates to internal and customer facing systems, admissions processing, corporate actions handling, and the execution of both ad-hoc and scheduled changes. The team works closely with internal partners and external market participants to ensure the timely and accurate delivery of services.
The team works on a shift basis with the current service hours between 07:00 and 18:00 UK time.
Department Description
DSM Operations covers Market Operations Services and Client Technology Services. The Market Operations Services team provides the centralised function for the maintenance of key trading services and reference data databases spanning the LSE and Turquoise venues. The department acts as a first point of contact for customers – both issuers and member firms requiring immediate or planned actions. It supports the admission of securities to trading, manages the impact of corporate actions and regulatory change on reference data, and co-ordinates communication with key organisations including EUI, CCPs, UKLA and regulators. The area manages close, operational relationships internally and externally.
Key Responsibilities
Process applications for admission to trading including input, validation and fee generation in line with applicable rules and standards
Act as a subject matter expert on Admissions processes, supporting internal partners and external clients throughout the admission lifecycle
Liaise with issuers, advisors, NOMADs and other market participants to resolve queries and ensure smooth processing of applications
Maintain oversight of application timelines and ensure delivery in line with market deadlines and service expectations
Maintain instrument data across LSE and Turquoise production platforms, including end of day reference data uploads
Review corporate actions daily using Bloomberg, Regulatory News Services and primary exchange sources, ensuring accurate interpretation and timely updates to instruments and systems
Support the dissemination of corporate action information to customers, ensuring key event details and dates are communicated clearly and in line with required standards
Perform large scheduled changes (e.g. quarterly reviews, ADT updates) and ad-hoc operational updates as required
Review daily and annual regulatory transparency updates and ensure they are accurately reflected in trading and reference data systems
Monitor primary exchange tick sizes and other market data points to ensure alignment
Proactively investigate regulatory updates from ESMA and the FCA and escalate impacts where required
Support regulatory reporting requirements by working with relevant teams to deliver accurate reference data and respond to queries
Collaborate effectively across products, teams and business areas to deliver robust operational services and change initiatives
Partner with Project Managers, IT and Trading teams on system enhancements, UAT and process improvements
Assist with the resolution of technical and production issues/incidents, ensuring timely escalation where appropriate
Investigate process failures and implement corrective actions
Participate in internal projects focused on process improvement and/or industry/regulatory change
Identify opportunities to improve controls, efficiency and quality within operational processes
Perform quality control checks as required and support the maintenance of strong operational standards
Train other members of staff, support junior colleagues and deputise for the Assistant Manager where required
Desk coverage is from 07:00 to 18:00 (UK Time) covered by three separate shifts (early, middle, and late)
Some weekend and bank holiday coverage required
Key Behaviours
Integrity
Has the sustained drive and energy to deliver support service to time and quality; and
Willingly puts in the effort to ensure activities are completed on time and to the required standard.
Partnership
Puts structured approaches in place to support delivery (e.g. schedules of work, progress tracking);
Builds effective working relationships across teams and collaborators; and
Seeks input and collaboration from colleagues and clients.
Innovation
Open to and willingly adopts new processes, approaches and ways of working.
Excellence
Oral and written communications are tailored to the audience's needs;
Pro-active and demonstrates initiative;
Prioritises activities according to business and operational need;
Strong analytical and problem-solving capability;
Analyses issues to identify the most appropriate solutions; and
Utilises available tools and resources to investigate and resolve problems.
Candidate Profile / Key Skills
Minimum experience of 4 years
Strong accuracy, attention to detail, and ability to work to deadlines under pressure
Experience operating in a professional, customer-focused environment where detailed processes must be followed
Solid understanding of capital markets and equities trading environments
Good awareness of regulatory requirements (e.g. FCA, ESMA), including their impact on reference data and corporate actions
Good communication and customer management skills
Confident teammate with good interpersonal skills and a proactive, ‘can do’ attitude
Recent experience in a similar operational or technical client service role supporting financial clients
Working knowledge of corporate actions processes and events would be advantageous
Additional technical skills, with the ability to learn quickly, would be beneficial in areas such as Power BI, electronic trading systems, market data, ITSM tools, Excel, and Salesforce.
Career Stage:
Senior AssociateLondon Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
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