Quality Lead Software & System Design

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Toronto, Ontario, Canada (Hybrid)

The Quality Lead contributes to enhancing the maturity level within their domain, in alignment with the operating model established by the entity or country. They help promote a culture of quality and empower operational teams to take responsibility for managing quality on a daily basis. The Quality Lead plays a transversal leadership and coordination role, providing support, guidance, and development for the relevant stakeholders. They may be involved in any of the following three disciplines:
           Engineering Quality Lead
           Industry & Supply Chain Quality Lead
           Services Quality Lead

Key Accountabilities

• Support the Discipline Process Owner(s) to ensure that processes and procedures are
  implemented in a uniform  manner, that tools are reliable and that employees are trained to the required level of competence:

• Support the Discipline Process Owner(s) to ensures that the discipline is organized such that it
  is able to meet its  Quality commitments, and provides problem-solving support where necessary

• Support the Discipline Process Owner(s) to ensure the proper implementation of the procedures and policy set up to  verify discipline-specific processes and integrate them into bids, projects and products

• Collects and consolidates any questions raised about the profession by Quality Assurance
  Managers and  Customers, and addresses these issues in a transverse manner.

• Be responsible to ensure that the discipline transformation plan addresses key Quality issues,
  and that it effectively  delivers the expected results.

• Identifies trends and alerts relative to identified structural problems: Application of procedures, maturity of the  organisation (consolidated view), correlation with other sources of information.

• Be responsible to ensure that critical action plans are implemented in a timely manner, assesses their efficiency and  issues an alert in the event of any discrepancy,  Analyses the root causes and makes sure that corrective measures are included in performance
  plans, Capitalizes on feedback from the teams concerned.

• Be responsible to ensure that the Customer’s concerns and expectations are understood and
  effectively managed

Key Requirements

• 10 years Engineering/Quality Assurance in Railway Industry or comparable experience in other Industry

• • +5 years of experience in Root Cause Analysis, Corrective Action Implementation, Failure

• Investigation andreporting

• • +5 years of experience as a Quality Assurance Manager (QAM)

• • B.S Software/Electrical/Mechanical Engineering or equivalent •

• • Process Improvement Training or background (Six Sigma, DMAIC, ...)

• • Good Working Knowledge of:

• - CENELEC standards

• - Quality Management Systems

• - Project Lifecycle and Deployment

• - Product Lifecycle

• - ISO9001, ISO 27001

Preferred Qualifications

• Six Sigma Black or Green Belt, Lead Auditor Qualification in ISO 9001 and 27001,

Communication & Training Skill

Total Compensation Range (Base Salary + Annual Incentive plan) : $ 104,840 - $134,623

The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Health, Dental and Vision plans - 100% of premiums are company-paid

• Retirement Savings Plan with a company contribution and a match, and without vesting period

• Company paid holidays - 3 weeks of vacation, Holiday closure, personal  emergency leave days and sick days

• Maternity/Parental/Adoption top up pay

• Annual Incentive plan

• Company provided Life Insurance, STD and Employee Assistance Plan

This posting relates to an existing vacancy.

Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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