Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Delivery Manager in the United States.
This role sits at the intersection of client success, SaaS platform delivery, and benefits data operations, ensuring that large-scale employer clients receive a seamless, high-quality digital experience.
You will be responsible for managing the end-to-end delivery of a personalization-driven engagement platform that helps employees better understand and use their benefits.
The position blends technical configuration, data validation, and client relationship management within a fast-paced, high-impact environment.
You will serve as a key point of contact for clients, ensuring their systems are accurately configured, optimized, and continuously improved.
Working cross-functionally with product, engineering, and data teams, you will help translate client needs into scalable platform solutions.
This is a highly collaborative role requiring both analytical precision and strong customer-facing communication skills.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Delivery Manager in the United States.
This role sits at the intersection of client success, SaaS platform delivery, and benefits data operations, ensuring that large-scale employer clients receive a seamless, high-quality digital experience.
You will be responsible for managing the end-to-end delivery of a personalization-driven engagement platform that helps employees better understand and use their benefits.
The position blends technical configuration, data validation, and client relationship management within a fast-paced, high-impact environment.
You will serve as a key point of contact for clients, ensuring their systems are accurately configured, optimized, and continuously improved.
Working cross-functionally with product, engineering, and data teams, you will help translate client needs into scalable platform solutions.
This is a highly collaborative role requiring both analytical precision and strong customer-facing communication skills.