Life Skills Case Aide, Transitional Housing Program

Effective Date: August 6, 2025
NON-MANAGEMENT JOB DESCRIPTION

 

Job Title: Life Skills Case Aide, Transitional Housing Program
Exempt/Non-exempt: NON-EXEMPT
Immediate Supervisor: Transitional Housing Program Manager

Compensation Range: $18 - $20

 

Essential Functions:
1. Primarily responsible for supporting housing clients in developing and maintaining essential life skills, including 
basic care and upkeep of their apartment, budgeting, and meal planning.
2. Work as a member of a team—including Case Managers, the Program Manager, and the Assistant Housing 
Director—to deliver services that support the goal of helping youth experiencing homelessness (ages 18–24) 
move toward self-sufficiency.
3. Collaborate with the Transitional Housing Program’s Educational/Vocational Coordinator to ensure continuity in 
vocational and educational services.
4. Develop and support apartment maintenance, cleanliness, and hygiene routines tailored to individual client 
needs.

5. Support and strengthen client self-efficacy in key areas such as health and nutrition, cooking and sanitation, and 
budget management.
6. Plan and facilitate regular life skills or group sessions based on client needs and preferences; creative 
programming (e.g., art expression, meal preparation) is highly encouraged.
7. Assist the team with conducting regular Ansell Casey Life Skills assessments for each resident.
8. Research, network, and connect residents with opportunities to become engaged community members through 
social activities and volunteer work.
9. Attend all scheduled program-specific and agency-wide staff meetings.
10. Assist with documenting daily case notes and updating case plans as needed.
11. Support the maintenance and organization of client records.
12. Participate in bi-weekly one-on-one supervision meetings with the Program Manager.
13. Assist in collecting client activity schedules as required.
14. Provide transportation for clients using 360 Youth Services vehicles to locations such as grocery stores, medical 
appointments, State offices, and other destinations related to case management needs. (Use of personal 
vehicles are not encouraged but may be permitted on a case-by-case basis.)
15. Conduct regular apartment checks—independently or in collaboration with the Case Manager—to ensure 
program standards are being met.
16. Demonstrate a commitment to the values of positive youth development, Housing First, harm reduction, 
transformative justice, anti-oppression, and trauma-informed care.
17. Be available for occasional evening and minimal weekend work, based on program needs (flexible scheduling 
may be considered).
18. Perform other duties as assigned.

Knowledge and Ability Requirements:
• Must be strength-based, detail-oriented, and demonstrate strong problem-solving skills while centering work in 
harm reduction and the belief that all people deserve to be housed.
• Willingness to learn and apply trauma-informed care practices in support of client needs.
• Committed to providing affirming care for LGBTQ+ youth and BIPOC populations.
• Positive, engaging, and open to feedback with the ability to collaborate effectively as part of a team.
• Demonstrates professionalism, flexibility, and sound judgment in a variety of situations.
• Reinforces and supports 360’s mission and vision within the organization and community.
• Able to work with others to develop creative approaches to support residents’ mental health and well-being.
• Models adaptability and shows a desire for continuous personal and professional growth.
• Embodies 360’s organizational values: compassionate, empowering, inclusive, affirming, respectful, and 
authentic.
• Maintains a reliable and consistent presence while contributing to a positive and effective team environment.

 

 

 

Education and Experience:
A minimum of an associate’s degree in a Human Services field is required; however, candidates with at least three years 
of equivalent experience—including lived experience—may also be considered. A valid driver’s license and personal 
automobile insurance, as required by Illinois state law, are also necessary. The ideal candidate will demonstrate a strong 
commitment to providing affirming services for LGBTQ+ youth, advancing racial justice and equity, and supporting youth 
experiencing homelessness and other vulnerable populations. A high level of professionalism, personal integrity, and the 
ability to maintain appropriate boundaries is essential to serve as a positive and constructive role model for residents. 
Previous experience working with youth is preferred, and bilingual candidates are strongly encouraged to apply.

 

Physical Demands and Other Requirements: 
To perform this job successfully, an individual must be able to perform the essential duties listed in the job description 
satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is 
frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel 
objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer 
and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally 
lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and 
the ability to adjust focus. The employee is required to have valid driver’s license, auto insurance and must be able to 
safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to 
moderate.

 

• Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others, 
behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in 
the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive 
experience of community. Participates in annual professional development and/or advocacy regarding inclusion. 
• Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as 
defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain 
confidentiality of client, staff, and agency information. Reports any known or suspected breaches of 
confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely 
manner and responsibly addresses related issues with chain of command. 
• Communication/ Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful 
communication appropriate for the situation. Informs appropriate management staff when incident occurs or a 
crisis situation. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. 
Able to successfully share skills and concepts with others and works effectively with others under time and 
environmental pressures. 
• Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and 
in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need 
attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate 
utilization of materials and resources and minimizes waste.
• Other Responsibilities: All other tasks and responsibilities as assigned.